UniTalk Update: Integration with Creatio
Publication date: 08.06.2022
We have added integration with the Creatio service.
When making incoming and outgoing calls, Creatio will automatically create leads or contacts and orders. Each call to UniTalk creates an activity in Creatio.
It is also possible to make outgoing calls directly from the Creatio account, if the Creatio user is assigned a UniTalk internal line.
In addition, the UniTalk widget with information about calls, leads, contacts, and orders is displayed in the Creatio account.
We hope that the integration will be useful to our customers and help automate the company’s business processes.
