{"id":138307,"date":"2025-10-22T13:33:25","date_gmt":"2025-10-22T13:33:25","guid":{"rendered":"https:\/\/unitalk.cloud\/kejsy\/analityka-dzvinkiv-yak-znajty-slabki-misczya-u-prodazhah\/"},"modified":"2026-02-09T16:36:51","modified_gmt":"2026-02-09T16:36:51","slug":"analitika-zvonkov-kak-naiti-slabye-mesta-v-prodazhah","status":"publish","type":"post","link":"https:\/\/unitalk.cloud\/ru\/insajty-dlya-biznesa\/analitika-zvonkov-kak-naiti-slabye-mesta-v-prodazhah\/","title":{"rendered":"\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0432\u043e\u043d\u043a\u043e\u0432: \u043a\u0430\u043a \u043d\u0430\u0439\u0442\u0438 \u0441\u043b\u0430\u0431\u044b\u0435 \u043c\u0435\u0441\u0442\u0430 \u0432 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u0445"},"content":{"rendered":"\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;700&#038;display=swap\" rel=\"stylesheet\">\n\n<div class=\"unitalk-article-b2b-b2c-v1\">\n<section class=\"intro-section fade-in\">\n    <p>\u041a\u0430\u0436\u0434\u044b\u0439 \u0437\u0432\u043e\u043d\u043e\u043a \u0432 \u0432\u0430\u0448\u0435\u043c \u043e\u0442\u0434\u0435\u043b\u0435 \u043f\u0440\u043e\u0434\u0430\u0436 \u2014 \u044d\u0442\u043e \u043f\u043e\u0442\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u0430\u044f \u0441\u0434\u0435\u043b\u043a\u0430. \u041d\u043e \u0437\u043d\u0430\u0435\u0442\u0435 \u043b\u0438 \u0432\u044b, \u0447\u0442\u043e \u043d\u0430 \u0441\u0430\u043c\u043e\u043c \u0434\u0435\u043b\u0435 \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u0438\u0442 \u0432\u043e \u0432\u0440\u0435\u043c\u044f \u044d\u0442\u0438\u0445 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u043e\u0432? \u041f\u043e\u0447\u0435\u043c\u0443 \u043e\u043f\u044b\u0442\u043d\u044b\u0435 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b &#171;\u0441\u043b\u0438\u0432\u0430\u044e\u0442&#187; \u043b\u0438\u0434\u044b? \u0418 \u043a\u0430\u043a \u043d\u0430\u0439\u0442\u0438 \u0442\u0435 <strong>\u0441\u043b\u0430\u0431\u044b\u0435 \u043c\u0435\u0441\u0442\u0430<\/strong> \u0432 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0435, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u0442\u043e\u044f\u0442 \u0432\u0430\u043c \u0434\u0435\u043d\u0435\u0433?<\/p>\n    <p>\u041c\u043d\u043e\u0433\u0438\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0434\u043e \u0441\u0438\u0445 \u043f\u043e\u0440 \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u044e\u0442 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u043f\u043e \u0441\u0443\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u043c \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u044f\u043c. \u041c\u044b \u0436\u0435 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c \u0432\u0437\u0433\u043b\u044f\u043d\u0443\u0442\u044c \u043d\u0430 <strong>\u0430\u043d\u0430\u043b\u0438\u0437 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u044b\u0445 \u0437\u0432\u043e\u043d\u043a\u043e\u0432<\/strong> \u043a\u0430\u043a \u043d\u0430 \u0442\u043e\u0447\u043d\u044b\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u0434\u0438\u0430\u0433\u043d\u043e\u0441\u0442\u0438\u043a\u0438.<\/p>\n<\/section>\n<section class=\"definitions-section fade-in\">\n    <h2><span class=\"ez-toc-section\" id=\"%D0%9F%D1%80%D0%BE%D0%B1%D0%BB%D0%B5%D0%BC%D0%B0_%D0%A1%D1%83%D0%B1%D1%8A%D0%B5%D0%BA%D1%82%D0%B8%D0%B2%D0%BD%D1%8B%D0%B9_%D0%BA%D0%BE%D0%BD%D1%82%D1%80%D0%BE%D0%BB%D1%8C_%E2%80%94_%D0%BF%D1%83%D1%82%D1%8C_%D0%BA_%D0%BF%D0%BE%D1%82%D0%B5%D1%80%D1%8F%D0%BC\"><\/span>\u041f\u0440\u043e\u0431\u043b\u0435\u043c\u0430: \u0421\u0443\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u2014 \u043f\u0443\u0442\u044c \u043a \u043f\u043e\u0442\u0435\u0440\u044f\u043c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n    <p>\u0427\u0430\u0441\u0442\u043e \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u0443\u0435\u0442\u0441\u044f \u043b\u0438\u0448\u044c \u0444\u0438\u043d\u0430\u043b\u044c\u043d\u044b\u043c <strong>\u041a\u0420\u0406 (\u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438)<\/strong>: \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e\u043c \u0437\u0430\u043a\u0440\u044b\u0442\u044b\u0445 \u0441\u0434\u0435\u043b\u043e\u043a. \u041d\u043e \u0435\u0441\u043b\u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u043f\u0430\u0434\u0430\u044e\u0442, \u0442\u0430\u043a\u043e\u0439 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u044c \u043d\u0435 \u043e\u0431\u044a\u044f\u0441\u043d\u044f\u0435\u0442, <em>\u043f\u043e\u0447\u0435\u043c\u0443<\/em> \u044d\u0442\u043e \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u0438\u0442.<\/p>\n    <div class=\"content-block\">\n    <p>\u0422\u0438\u043f\u0438\u0447\u043d\u044b\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0431\u0435\u0437 <strong>\u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0438<\/strong>:<\/p>\n        <ul>\n        <li><strong>\u0421\u0443\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b:<\/strong> \u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b \u043d\u0435 \u0432\u0441\u0435\u0433\u0434\u0430 \u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u044e\u0442 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0435 \u043e\u0448\u0438\u0431\u043a\u0438.<\/li>\n        <li><strong>\u0412\u044b\u0431\u043e\u0440\u043e\u0447\u043d\u043e\u0441\u0442\u044c:<\/strong> \u0410\u0443\u0434\u0438\u0442 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u043f\u0440\u043e\u0441\u043b\u0443\u0448\u0438\u0432\u0430\u043d\u0438\u0435\u043c 2\u20135% \u0437\u0432\u043e\u043d\u043a\u043e\u0432<\/li>\n        <li><strong>\u041e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0435 \u0444\u043e\u043a\u0443\u0441\u0430:<\/strong> \u041e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u0442\u0441\u044f \u0432 \u043e\u0431\u0449\u0435\u043c, \u0432\u043c\u0435\u0441\u0442\u043e \u0442\u043e\u0433\u043e \u0447\u0442\u043e\u0431\u044b \u0443\u0441\u0442\u0440\u0430\u043d\u044f\u0442\u044c \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u0435 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043a\u0438.<\/li>\n        <\/ul>\n    <\/div>\n    <p>\u0412\u044b\u0445\u043e\u0434 \u2014 \u043f\u0440\u0435\u0432\u0440\u0430\u0442\u0438\u0442\u044c<a href=\"https:\/\/unitalk.cloud\/ru\/uslugi\/zapis-telefonnyh-razgovorov\/\" target=\"_blank\" rel=\"noopener\"> <strong>\u0437\u0430\u043f\u0438\u0441\u044c \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u043e\u0433\u043e \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0430<\/strong><\/a> \u0432 \u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435, \u0438\u0437\u043c\u0435\u0440\u044f\u0435\u043c\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435.<\/p>\n<\/section>\n<section class=\"comparison-section fade-in\">\n    <h2><span class=\"ez-toc-section\" id=\"%D0%A0%D0%B5%D1%88%D0%B5%D0%BD%D0%B8%D0%B5_%D0%A0%D0%B5%D1%87%D0%B5%D0%B2%D0%B0%D1%8F_%D0%B0%D0%BD%D0%B0%D0%BB%D0%B8%D1%82%D0%B8%D0%BA%D0%B0_%E2%80%94_%D0%B2%D0%B0%D1%88_%D1%80%D0%B5%D0%BD%D1%82%D0%B3%D0%B5%D0%BD_%D0%B4%D0%BB%D1%8F_%D0%BF%D1%80%D0%BE%D0%B4%D0%B0%D0%B6\"><\/span><strong>\u0420\u0435\u0448\u0435\u043d\u0438\u0435: <\/strong><a href=\"https:\/\/unitalk.cloud\/ru\/uslugi\/rechevaya-analitika-unitalk\/\" target=\"_blank\" rel=\"noopener\"><strong>\u0420\u0435\u0447\u0435\u0432\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 <\/strong><\/a><strong>\u2014 \u0432\u0430\u0448 \u0440\u0435\u043d\u0442\u0433\u0435\u043d \u0434\u043b\u044f \u043f\u0440\u043e\u0434\u0430\u0436<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n    <p><strong>\u0420\u0435\u0447\u0435\u0432\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430<\/strong> \u043e\u0442 UniTalk \u2014 \u044d\u0442\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 <strong>\u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0435\u0442<\/strong> \u0432\u0441\u0435 <strong>\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u044b\u0435 \u0437\u0432\u043e\u043d\u043a\u0438<\/strong> \u0438 \u0432\u044b\u044f\u0432\u043b\u044f\u0435\u0442 \u043a\u0440\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u043e\u0448\u0438\u0431\u043a\u0438.<\/p>\n    <p>\u0412 \u043e\u0442\u043b\u0438\u0447\u0438\u0435 \u043e\u0442 \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u043e\u0441\u043b\u0443\u0448\u0430\u0442\u044c 20 \u0437\u0432\u043e\u043d\u043a\u043e\u0432 \u0432 \u0434\u0435\u043d\u044c, \u0418\u0418 \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0435\u0442 <strong>100%<\/strong> \u0432\u0441\u0435\u0445 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u043e\u0432.<\/p>\n        <div class=\"content-block\">\n         <p>\u041a\u0430\u043a \u044d\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442:<\/p>\n         <ol>\n         \t<li><strong>\u0422\u0440\u0430\u043d\u0441\u043a\u0440\u0438\u0431\u0430\u0446\u0438\u044f:<\/strong> \u0418\u0418 \u043f\u0440\u0435\u043e\u0431\u0440\u0430\u0437\u0443\u0435\u0442 \u0433\u043e\u043b\u043e\u0441 \u0432 \u0442\u0435\u043a\u0441\u0442. \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u0441 \u0434\u0430\u043d\u043d\u044b\u043c\u0438, \u043a\u0430\u043a \u0441 \u043e\u0431\u044b\u0447\u043d\u044b\u043c \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u043e\u043c.<\/li>\n\t\t\t<li><strong>\u0422\u0435\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435:<\/strong> \u0421\u0438\u0441\u0442\u0435\u043c\u0430 \u0438\u0449\u0435\u0442 \u0432 \u0442\u0440\u0430\u043d\u0441\u043a\u0440\u0438\u043f\u0446\u0438\u0438 \u0442\u0435\u0433\u0438 <strong>(\u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0441\u043b\u043e\u0432\u0430)<\/strong> \u043f\u043e \u0437\u0430\u0434\u0430\u043d\u043d\u044b\u043c \u0432\u0430\u043c\u0438 \u043a\u0440\u0438\u0442\u0435\u0440\u0438\u044f\u043c: &#171;\u043d\u0430\u0437\u0432\u0430\u043b \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0430&#187;, &#171;\u0432\u043e\u043f\u0440\u043e\u0441 \u043e \u0446\u0435\u043d\u0435&#187;, &#171;\u0432\u043e\u0437\u0440\u0430\u0436\u0435\u043d\u0438\u0435 \u043f\u043e \u0441\u0440\u043e\u043a\u0430\u043c&#187;.<\/li>\n\t\t\t<li><strong>\u041e\u0446\u0435\u043d\u043a\u0430 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430:<\/strong> \u041d\u0430 \u043e\u0441\u043d\u043e\u0432\u0430\u043d\u0438\u0438 \u043d\u0430\u0439\u0434\u0435\u043d\u043d\u044b\u0445 \u0442\u0435\u0433\u043e\u0432, \u0418\u0418 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u044b\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442<a href=\"https:\/\/unitalk.cloud\/ru\/uslugi\/telefonnaya-analitika-dlya-biznesa\/\" target=\"_blank\" rel=\"noopener\"> <strong>\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430<\/strong><\/a> \u043e\u0446\u0435\u043d\u043a\u0443 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 (Quality Score) \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0443.<\/li>\n         <\/ol>\n      <\/div>\n<\/section>\n<section class=\"definitions-section fade-in\">\n    <h2><span class=\"ez-toc-section\" id=\"%D0%9E%D0%B1%D1%8A%D0%B5%D0%BA%D1%82%D0%B8%D0%B2%D0%BD%D1%8B%D0%B5_%D0%BF%D0%BE%D0%BA%D0%B0%D0%B7%D0%B0%D1%82%D0%B5%D0%BB%D0%B8_%D0%BF%D1%80%D0%BE%D1%82%D0%B8%D0%B2_%D1%81%D1%83%D0%B1%D1%8A%D0%B5%D0%BA%D1%82%D0%B8%D0%B2%D0%BD%D0%BE%D0%B3%D0%BE_%D0%BC%D0%BD%D0%B5%D0%BD%D0%B8%D1%8F\"><\/span>\u041e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u043f\u0440\u043e\u0442\u0438\u0432 \u0441\u0443\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u043c\u043d\u0435\u043d\u0438\u044f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n    <p><strong>\u0411\u0438\u0437\u043d\u0435\u0441 \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430<\/strong> \u0432 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u0445 \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u0442\u044c \u043e\u0441\u043d\u043e\u0432\u0430\u043d\u0430 \u043d\u0430 \u0447\u0438\u0441\u043b\u0430\u0445, \u0430 \u043d\u0435 \u043d\u0430 \u0438\u043d\u0442\u0443\u0438\u0446\u0438\u0438.<\/p>\n    <div class=\"content-block\">\n        <ul>\n         <li><strong>KPI: \u0412\u0440\u0435\u043c\u044f \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0430.<\/strong> \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0444\u0438\u043a\u0441\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u0434\u043b\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u0437\u0432\u043e\u043d\u043a\u0430, \u0447\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0442\u044c <strong>\u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c<\/strong> \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u043e\u0432.<\/li>\n         <li><strong>KPI: % \u0440\u0435\u0447\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430.<\/strong> \u0421\u043e\u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 &#171;\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\/\u041a\u043b\u0438\u0435\u043d\u0442&#187;: \u0415\u0441\u043b\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u0441\u0432\u044b\u0448\u0435 70% \u0432\u0440\u0435\u043c\u0435\u043d\u0438, \u044d\u0442\u043e \u043f\u0440\u0438\u0437\u043d\u0430\u043a \u0442\u043e\u0433\u043e, \u0447\u0442\u043e \u043e\u043d \u043d\u0435 \u0441\u043b\u0443\u0448\u0430\u0435\u0442 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430.<\/li>\n         <li><strong>\u0412\u044b\u0433\u043e\u0434\u0430:<\/strong> \u0412\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0435 \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0434\u0430\u043d\u043d\u044b\u0435, \u0447\u0442\u043e\u0431\u044b \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c <strong>\u0440\u0435\u0430\u043b\u0438\u0441\u0442\u0438\u0447\u043d\u044b\u0435 \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u043d\u043e\u0440\u043c\u0430\u0442\u0438\u0432\u044b \u0440\u0430\u0431\u043e\u0442\u044b<\/strong>.<\/li>\n       <\/ul>\n    <\/div>\n<\/section>\n<section class=\"comparison-section fade-in\">\n    <h2><span class=\"ez-toc-section\" id=\"%D0%9A%D0%BB%D1%8E%D1%87%D0%B5%D0%B2%D1%8B%D0%B5_%D0%BF%D0%BE%D0%BA%D0%B0%D0%B7%D0%B0%D1%82%D0%B5%D0%BB%D0%B8_%D1%8D%D1%84%D1%84%D0%B5%D0%BA%D1%82%D0%B8%D0%B2%D0%BD%D0%BE%D1%81%D1%82%D0%B8_%D0%9A%D0%A0%D0%86_%D0%9E%D1%82_%D1%81%D0%BB%D0%BE%D0%B2_%D0%BA_%D1%86%D0%B8%D1%84%D1%80%D0%B0%D0%BC\"><\/span><strong>\u041a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 (\u041a\u0420\u0406): \u041e\u0442 \u0441\u043b\u043e\u0432 \u043a \u0446\u0438\u0444\u0440\u0430\u043c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n    <p>\u0418\u043c\u0435\u043d\u043d\u043e <a href=\"https:\/\/unitalk.cloud\/ru\/uslugi\/rechevaya-analitika-unitalk\/\" target=\"_blank\" rel=\"noopener\"><strong>\u0420\u0435\u0447\u0435\u0432\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430<\/strong><\/a> \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u0438\u0437\u043c\u0435\u0440\u044f\u0442\u044c \u044d\u0442\u0438 <strong>\u041a\u0420\u0406<\/strong> \u2014 \u0442\u0435 \u0441\u0430\u043c\u044b\u0435 <strong>\u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438<\/strong>, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0430\u043f\u0440\u044f\u043c\u0443\u044e \u0432\u043b\u0438\u044f\u044e\u0442 \u043d\u0430 <strong>\u043f\u0440\u043e\u0434\u0430\u0436\u0438<\/strong>:<\/p>\n    <table class=\"striped-table\">\n        <thead>\n            <tr>\n                <th>\u041a\u0420\u0406, \u0432\u043b\u0438\u044f\u044e\u0449\u0438\u0439 \u043d\u0430 \u043f\u0440\u043e\u0434\u0430\u0436\u0438<\/th>\n                <th>\u041a\u0430\u043a \u0444\u0438\u043a\u0441\u0438\u0440\u0443\u0435\u0442 \u0420\u0435\u0447\u0435\u0432\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430<\/th>\n                <th>\u041f\u043e\u0447\u0435\u043c\u0443 \u044d\u0442\u043e \u0432\u0430\u0436\u043d\u043e<\/th>\n            <\/tr>\n        <\/thead>\n        <tbody>\n            <tr>\n                <td><b>\u0412\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438<\/b><\/td>\n                <td>\u041d\u0430\u043b\u0438\u0447\u0438\u0435 \u0432 \u0434\u0438\u0430\u043b\u043e\u0433\u0435 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0441\u043b\u043e\u0432-\u043c\u0430\u0440\u043a\u0435\u0440\u043e\u0432 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, &#171;\u0431\u044e\u0434\u0436\u0435\u0442&#187;, &#171;\u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442&#187;, &#171;\u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430&#187;).<\/td>\n                <td>\u041f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043f\u043e\u043d\u044f\u0442\u044c, \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043b\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 <b>\u0441\u043b\u0443\u0448\u0430\u0435\u0442<\/b> \u043a\u043b\u0438\u0435\u043d\u0442\u0430, \u0430 \u043d\u0435 \u0447\u0438\u0442\u0430\u0435\u0442 \u0441\u043a\u0440\u0438\u043f\u0442.<\/td>\n            <\/tr>\n            <tr>\n                <td><b>\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 CTA<\/b><\/td>\n                <td>\u0424\u0438\u043a\u0441\u0430\u0446\u0438\u044f \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u0433\u043e &#171;\u043f\u0440\u0438\u0437\u044b\u0432\u0430 \u043a \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044e&#187; \u0432 \u043a\u043e\u043d\u0446\u0435 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0430.<\/td>\n                <td>\u0415\u0441\u043b\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u0437\u0430\u0431\u044b\u0432\u0430\u0435\u0442 \u043d\u0430\u0437\u043d\u0430\u0447\u0438\u0442\u044c \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0439 \u0448\u0430\u0433, \u043b\u0438\u0434 &#171;\u0437\u0430\u0432\u0438\u0441\u0430\u0435\u0442&#187; \u0438 \u0442\u0435\u0440\u044f\u0435\u0442\u0441\u044f.<\/td>\n            <\/tr>\n            <tr>\n                <td><b>\u0421\u0442\u043e\u043f-\u0441\u043b\u043e\u0432\u0430<\/b><\/td>\n                <td>\u0412\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u043b\u043e\u0432, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0440\u0430\u0437\u0434\u0440\u0430\u0436\u0430\u044e\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438\u043b\u0438 \u0441\u0442\u0430\u0432\u044f\u0442 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430 \u0432 \u043d\u0435\u0432\u044b\u0433\u043e\u0434\u043d\u043e\u0435 \u043f\u043e\u043b\u043e\u0436\u0435\u043d\u0438\u0435 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, &#171;\u042f \u043d\u0435 \u0437\u043d\u0430\u044e&#187;, &#171;\u042d\u0442\u043e \u043d\u0435 \u043c\u043e\u044f \u0440\u0430\u0431\u043e\u0442\u0430&#187;).<\/td>\n                <td>\u041c\u0433\u043d\u043e\u0432\u0435\u043d\u043d\u043e \u043d\u0430\u0445\u043e\u0434\u0438\u0442 \u043f\u0440\u043e\u0432\u0430\u043b\u044b \u0432 \u044d\u0442\u0438\u043a\u0435 \u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0438.<\/td>\n            <\/tr>\n        <\/tbody>\n    <\/table>\n<\/section>\n<section class=\"definitions-section fade-in\">\n    <h2><span class=\"ez-toc-section\" id=\"%D0%92%D1%8B%D0%B2%D0%BE%D0%B4_%D0%9E%D0%B1%D1%8A%D0%B5%D0%BA%D1%82%D0%B8%D0%B2%D0%BD%D1%8B%D0%B5_%D0%B4%D0%B0%D0%BD%D0%BD%D1%8B%D0%B5_%E2%80%94_%D0%BF%D1%83%D1%82%D1%8C_%D0%BA_%D1%80%D0%BE%D1%81%D1%82%D1%83\"><\/span>\u0412\u044b\u0432\u043e\u0434: \u041e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u2014 \u043f\u0443\u0442\u044c \u043a \u0440\u043e\u0441\u0442\u0443<span class=\"ez-toc-section-end\"><\/span><\/h2>\n    <p><strong>\u0410\u043d\u0430\u043b\u0438\u0437 \u0437\u0432\u043e\u043d\u043a\u043e\u0432<\/strong> \u2014 \u044d\u0442\u043e \u043d\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u043f\u0440\u043e\u0441\u043b\u0443\u0448\u0438\u0432\u0430\u043d\u0438\u0435. \u042d\u0442\u043e \u043f\u0440\u0435\u043e\u0431\u0440\u0430\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u043b\u043e\u0432 \u0432 \u0442\u043e\u0447\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435.<\/p>\n    <div class=\"content-block\">\n       <p><a href=\"https:\/\/unitalk.cloud\/ru\/uslugi\/zapis-telefonnyh-razgovorov\/\" target=\"_blank\" rel=\"noopener\"><strong>\u0417\u0430\u043f\u0438\u0441\u044c \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u044b\u0445 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u043e\u0432<\/strong><\/a> \u0434\u0430\u0435\u0442 \u0432\u0430\u043c \u0434\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u0443\u044e \u0431\u0430\u0437\u0443, \u0430 <strong>\u0420\u0435\u0447\u0435\u0432\u0430\u044f \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430<\/strong> \u043e\u0442 UniTalk \u2014 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0434\u0435\u043b\u0430\u0435\u0442 \u044d\u0442\u0443 \u0431\u0430\u0437\u0443 \u043f\u043e\u043d\u044f\u0442\u043d\u043e\u0439 \u0438 \u0434\u0435\u0439\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0439. \u0412\u044b \u043d\u0430\u043a\u043e\u043d\u0435\u0446 \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0435 \u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441\u044b: \u043f\u043e\u0447\u0435\u043c\u0443 \u043d\u0435 \u043f\u0440\u043e\u0434\u0430\u0435\u0442\u0441\u044f \u0438 \u043a\u0430\u043a \u044d\u0442\u043e \u0438\u0441\u043f\u0440\u0430\u0432\u0438\u0442\u044c.<\/p>\n<p>\u0418\u043c\u0435\u043d\u043d\u043e \u0432 \u044d\u0442\u043e\u0439 \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u0438 \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043a\u0440\u043e\u0435\u0442\u0441\u044f \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u043f\u043e\u0432\u044b\u0441\u0438\u0442\u044c \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u0432\u0430\u0448\u0435\u0433\u043e \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436.<\/p>\n    <\/div>\n    <p><b>\ud83d\udc49 \u041d\u0430\u0447\u043d\u0438\u0442\u0435 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u0441 \u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u043c\u0438 \u0434\u0430\u043d\u043d\u044b\u043c\u0438 \u0443\u0436\u0435 \u0441\u0435\u0433\u043e\u0434\u043d\u044f! \u041f\u043e\u0434\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u0420\u0435\u0447\u0435\u0432\u0443\u044e \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0443 UniTalk \u0438 \u043d\u0430\u0439\u0434\u0438\u0442\u0435 \u0441\u0432\u043e\u0439 &#171;\u0437\u043e\u043b\u043e\u0442\u043e\u0439&#187; \u0441\u043a\u0440\u0438\u043f\u0442 \u043f\u0440\u043e\u0434\u0430\u0436.<\/b><\/p>\n<\/section>\n\n<\/div>\n\n\n\n<script>\ndocument.addEventListener('DOMContentLoaded', () => {\n    const articleContainer = document.querySelector('.unitalk-article-b2b-b2c-v1');\n    if (!articleContainer) return;\n\n    const faders = articleContainer.querySelectorAll('.fade-in');\n    const appearOptions = {\n        threshold: 0.1,\n        rootMargin: \"0px 0px -50px 0px\"\n    };\n\n    const appearOnScroll = new IntersectionObserver(function(entries, observer) {\n        entries.forEach(entry => {\n            if (entry.isIntersecting) {\n                entry.target.classList.add('is-visible');\n                observer.unobserve(entry.target);\n            }\n        });\n    }, appearOptions);\n\n    faders.forEach(fader => {\n        appearOnScroll.observe(fader);\n    });\n});\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>\u041a\u0430\u0436\u0434\u044b\u0439 \u0437\u0432\u043e\u043d\u043e\u043a \u0432 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