{"id":60001,"date":"2022-05-31T10:17:55","date_gmt":"2022-05-31T10:17:55","guid":{"rendered":"https:\/\/unitalk-wp.artilab.dev\/bez-kategorii\/instruktsiya-po-nastroyke-golosovogo-menyu-ivr\/"},"modified":"2026-02-06T11:30:12","modified_gmt":"2026-02-06T11:30:12","slug":"instruktsiya-po-nastroyke-golosovogo-menyu-ivr","status":"publish","type":"post","link":"https:\/\/unitalk.cloud\/ru\/knowledge\/instruktsiya-po-nastroyke-golosovogo-menyu-ivr\/","title":{"rendered":"\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e (IVR)"},"content":{"rendered":"\n<p class=\"text_bg-ebebeb70\">\u0427\u0442\u043e\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0443 <strong>\u0441\u043a\u043e\u0440\u043e\u0441\u0442\u044c \u043e\u0442\u0432\u0435\u0442\u0430<\/strong> \u0438 \u0441\u0440\u0430\u0437\u0443 \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0435\u0433\u043e \u043a \u043d\u0443\u0436\u043d\u043e\u043c\u0443 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0443 (\u043f\u0440\u043e\u0434\u0430\u0436\u0438, \u0442\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430, \u0431\u0443\u0445\u0433\u0430\u043b\u0442\u0435\u0440\u0438\u044f), \u0442\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f \u043d\u0430\u0434\u0435\u0436\u043d\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438. <strong>\u0418\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e (IVR)<\/strong> \u2014 \u044d\u0442\u043e \u0432\u0430\u0448 \u043a\u0440\u0443\u0433\u043b\u043e\u0441\u0443\u0442\u043e\u0447\u043d\u044b\u0439 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0439 \u0441\u0435\u043a\u0440\u0435\u0442\u0430\u0440\u044c, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0435\u0442, \u0441\u043e\u0440\u0442\u0438\u0440\u0443\u0435\u0442 \u0438 \u043f\u0435\u0440\u0435\u043d\u0430\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 \u0437\u0432\u043e\u043d\u043a\u0438 \u0431\u0435\u0437 \u0443\u0447\u0430\u0441\u0442\u0438\u044f \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430. <strong>\u0418 \u0447\u0442\u043e \u0441 \u044d\u0442\u043e\u0433\u043e \u0432\u0430\u043c?<\/strong> \u0412\u044b \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u0442\u0435 \u0432\u0440\u0435\u043c\u044f \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432, \u0443\u0441\u0442\u0440\u0430\u043d\u044f\u0435\u0442\u0435 \u0445\u0430\u043e\u0441, \u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0432\u0441\u0435\u0433\u0434\u0430 \u0431\u044b\u0441\u0442\u0440\u043e \u043f\u043e\u043b\u0443\u0447\u0430\u044e\u0442 \u043f\u043e\u043c\u043e\u0449\u044c. \u0414\u0430\u0432\u0430\u0439\u0442\u0435 \u043f\u043e\u0448\u0430\u0433\u043e\u0432\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u043c IVR, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0431\u0443\u0434\u0435\u0442 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u043d\u0430 <strong>\u0441\u0442\u0430\u0431\u0438\u043b\u044c\u043d\u043e\u0441\u0442\u044c<\/strong> \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u0432\u0430\u0448\u0435\u0433\u043e \u0431\u0438\u0437\u043d\u0435\u0441\u0430.<br><br>\u0418\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e \u2014 IVR (\u0430\u043d\u0433\u043b. Interactive Voice Response) \u2014 \u044d\u0442\u043e \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f \u0432\u043e\u0441\u043f\u0440\u043e\u0438\u0437\u0432\u0435\u0434\u0435\u043d\u0438\u044f \u0440\u0430\u043d\u0435\u0435 \u0437\u0430\u043f\u0438\u0441\u0430\u043d\u043d\u044b\u0445 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0445 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u044e\u0442 \u0444\u0443\u043d\u043a\u0446\u0438\u044e \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 (\u043f\u0435\u0440\u0435\u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f) \u0437\u0432\u043e\u043d\u043a\u043e\u0432, \u0441\u0431\u043e\u0440\u0430 \u0441\u0442\u0430\u0442\u0438\u0441\u0442\u0438\u043a\u0438, \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u044f \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0439 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u0432\u0430\u0448\u0438\u043c\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0438\u043b\u0438 \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u044f \u0440\u044f\u0434\u0430 \u0434\u0440\u0443\u0433\u0438\u0445 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 UniTalk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"%D0%9F%D0%B5%D1%80%D0%B2%D1%8B%D0%B9_%D1%8D%D1%82%D0%B0%D0%BF_%D0%A1%D0%BE%D0%B7%D0%B4%D0%B0%D0%BD%D0%B8%D0%B5_%D1%84%D0%B0%D0%B9%D0%BB%D0%B0_%D0%B0%D1%83%D0%B4%D0%B8%D0%BE%D0%B7%D0%B0%D0%BF%D0%B8%D1%81%D0%B8_%D1%81_%D0%B8%D0%BD%D1%84%D0%BE%D1%80%D0%BC%D0%B0%D1%86%D0%B8%D0%B5%D0%B9_%D0%BA%D0%BE%D1%82%D0%BE%D1%80%D0%B0%D1%8F_%D0%B1%D1%83%D0%B4%D0%B5%D1%82_%D0%BE%D0%B7%D0%B2%D1%83%D1%87%D0%B8%D0%B2%D0%B0%D1%82%D1%8C%D1%81%D1%8F_%D0%B2_%D0%BD%D0%B0%D1%87%D0%B0%D0%BB%D0%B5_%D1%82%D0%B5%D0%BB%D0%B5%D1%84%D0%BE%D0%BD%D0%BD%D0%BE%D0%B3%D0%BE_%D1%80%D0%B0%D0%B7%D0%B3%D0%BE%D0%B2%D0%BE%D1%80%D0%B0_%D0%B8_%D0%BF%D0%BE%D1%81%D0%BB%D0%B5_%D0%BD%D0%B0%D0%B6%D0%B0%D1%82%D0%B8%D1%8F_%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D0%B5%D0%BD%D0%BD%D0%BE%D0%B9_%D1%86%D0%B8%D1%84%D1%80%D1%8B_%D0%BD%D0%B0_%D1%82%D0%B5%D0%BB%D0%B5%D1%84%D0%BE%D0%BD%D0%B5\"><\/span>\u041f\u0435\u0440\u0432\u044b\u0439 \u044d\u0442\u0430\u043f. \u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0444\u0430\u0439\u043b\u0430 \u0430\u0443\u0434\u0438\u043e\u0437\u0430\u043f\u0438\u0441\u0438 \u0441 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0435\u0439, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0431\u0443\u0434\u0435\u0442 \u043e\u0437\u0432\u0443\u0447\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u0432 \u043d\u0430\u0447\u0430\u043b\u0435 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u043e\u0433\u043e \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0430 \u0438 \u043f\u043e\u0441\u043b\u0435 \u043d\u0430\u0436\u0430\u0442\u0438\u044f \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u043e\u0439 \u0446\u0438\u0444\u0440\u044b \u043d\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0435.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0415\u0441\u0442\u044c \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u043e\u0432 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0437\u0430\u043f\u0438\u0441\u0435\u0439.<\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\"><strong><em>\u0412\u0430\u0440\u0438\u0430\u043d\u0442 1.<\/em><\/strong>&nbsp;(\u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e, \u043d\u0438\u0437\u043a\u043e\u0435 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e, \u0432\u043e\u0437\u043c\u043e\u0436\u0435\u043d WOW-\u044d\u0444\u0444\u0435\u043a\u0442) \u0421\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e \u0437\u0430\u043f\u0438\u0441\u0430\u0442\u044c \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430, \u0434\u0438\u043a\u0442\u043e\u0444\u043e\u043d\u0430 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0438\u0445 \u0437\u0430\u043f\u0438\u0441\u044b\u0432\u0430\u044e\u0449\u0438\u0445 \u0443\u0441\u0442\u0440\u043e\u0439\u0441\u0442\u0432. \u0421\u0430\u043c\u044b\u0439 \u043f\u0440\u043e\u0441\u0442\u043e\u0439 \u0441\u043f\u043e\u0441\u043e\u0431 \u2014 \u044d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043d\u0438\u0442\u044c \u0441 \u043b\u0438\u0447\u043d\u043e\u0433\u043e \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 \u043d\u0430 \u043d\u043e\u043c\u0435\u0440, \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u043d\u044b\u0439 \u043a UniTalk \u0438 \u043f\u0440\u043e\u0438\u0437\u043d\u0435\u0441\u0442\u0438 \u0442\u043e\u0442 \u0442\u0435\u043a\u0441\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043d\u0443\u0436\u043d\u043e \u0437\u0430\u043f\u0438\u0441\u0430\u0442\u044c. \u041f\u043e\u0441\u043b\u0435 \u044d\u0442\u043e\u0433\u043e \u0437\u0430\u0439\u0442\u0438 \u0432 \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u0437\u0432\u043e\u043d\u043a\u043e\u0432 UniTalk, \u0441\u043a\u0430\u0447\u0430\u0442\u044c \u0437\u0430\u043f\u0438\u0441\u044c \u044d\u0442\u043e\u0433\u043e \u0437\u0432\u043e\u043d\u043a\u0430 \u0438 \u0437\u0430\u0433\u0440\u0443\u0437\u0438\u0442\u044c \u0435\u0451 \u043a\u0430\u043a \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b \u0434\u043b\u044f \u0430\u0432\u0442\u043e\u043e\u0431\u0437\u0432\u043e\u043d\u0430.<\/p>\n\n\n\n<p><em><strong>\u0422\u0430\u043a\u043e\u0439 \u0432\u0430\u0440\u0438\u0430\u043d\u0442 \u0437\u0430\u043f\u0438\u0441\u0438 \u0445\u043e\u0442\u044c \u0438 \u043d\u0435 \u0441\u0430\u043c\u043e\u0433\u043e \u0432\u044b\u0441\u043e\u043a\u043e\u0433\u043e \u0443\u0440\u043e\u0432\u043d\u044f \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430, \u043d\u043e \u0447\u0430\u0441\u0442\u043e \u0432\u043e\u0441\u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0435\u0442\u0441\u044f \u043b\u044e\u0434\u044c\u043c\u0438, \u0431\u0443\u0434\u0442\u043e \u0441 \u043d\u0438\u043c\u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u0436\u0438\u0432\u043e\u0439 \u0447\u0435\u043b\u043e\u0432\u0435\u043a, \u0430 \u043d\u0435 \u0440\u043e\u0431\u043e\u0442<\/strong>.<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u0410 \u0442\u0435\u043f\u0435\u0440\u044c \u043f\u043e\u0448\u0430\u0433\u043e\u0432\u043e.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"298\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_1.png\" alt=\"\" class=\"wp-image-132144\" style=\"object-fit:cover\"\/><\/figure><\/div>\n\n\n<ul class=\"text_bg-ebebeb70\">\n<li>\u0417\u0432\u043e\u043d\u0438\u043c \u043d\u0430 \u043e\u0434\u0438\u043d \u0438\u0437 \u043d\u043e\u043c\u0435\u0440\u043e\u0432 \u0412\u0430\u0448\u0435\u0433\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0430. \u0412\u0441\u0435 \u043d\u043e\u043c\u0435\u0440\u0430 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u043c\u043e\u0436\u043d\u043e \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0432 \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u0441&nbsp;<a href=\"https:\/\/my.unitalk.cloud\/index.html#outlines\">\u0412\u043d\u0435\u0448\u043d\u0438\u0435 \u041b\u0438\u043d\u0438\u0438<\/a><\/li>\n\n\n\n<li>\u0417\u0430\u0445\u043e\u0434\u0438\u043c \u0432 \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u0437\u0432\u043e\u043d\u043a\u043e\u0432 UniTalk \u0438 \u0441\u043a\u0430\u0447\u0438\u0432\u0430\u0435\u043c \u043d\u0430 \u041f\u041a \u0437\u0430\u043f\u0438\u0441\u044c \u044d\u0442\u043e\u0433\u043e \u0437\u0432\u043e\u043d\u043a\u0430.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1890\" height=\"263\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79.png\" alt=\"\" class=\"wp-image-151489\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79.png 1890w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79-750x104.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79-1024x142.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79-768x107.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-79-1536x214.png 1536w\" sizes=\"(max-width: 1890px) 100vw, 1890px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u041e\u0442\u043b\u0438\u0447\u043d\u043e, \u0437\u0430\u043f\u0438\u0441\u044c \u0441\u043e\u0437\u0434\u0430\u043d\u0430 \u0438 \u0441\u043a\u0430\u0447\u0435\u043d\u0430 \u043d\u0430 \u041f\u041a. \u0422\u0435\u043f\u0435\u0440\u044c \u043e\u0441\u0442\u0430\u043b\u043e\u0441\u044c \u0437\u0430\u0433\u0440\u0443\u0437\u0438\u0442\u044c \u0435\u0451 \u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0443 \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b\u043e\u0432 UniTalk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"%D0%92%D1%82%D0%BE%D1%80%D0%BE%D0%B9_%D1%8D%D1%82%D0%B0%D0%BF_%D0%97%D0%B0%D0%B3%D1%80%D1%83%D0%B7%D0%BA%D0%B0_%D0%B0%D1%83%D0%B4%D0%B8%D0%BE%D1%84%D0%B0%D0%B9%D0%BB%D0%BE%D0%B2_%D0%B2_%D0%B1%D0%B8%D0%B1%D0%BB%D0%B8%D0%BE%D1%82%D0%B5%D0%BA%D1%83_UniTalk\"><\/span>\u0412\u0442\u043e\u0440\u043e\u0439 \u044d\u0442\u0430\u043f. \u0417\u0430\u0433\u0440\u0443\u0437\u043a\u0430 \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b\u043e\u0432 \u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0443 UniTalk.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u041f\u0435\u0440\u0435\u0445\u043e\u0434\u0438\u043c \u0432 \u0440\u0430\u0437\u0434\u0435\u043b \u0417\u0432\u043e\u043d\u043a\u0438 \u2014&nbsp;<a href=\"https:\/\/my.unitalk.cloud\/index.html#audio\">\u0410\u0443\u0434\u0438\u043e \u0444\u0430\u0439\u043b\u044b<\/a>&nbsp;\u0438 \u0437\u0430\u0433\u0440\u0443\u0436\u0430\u0435\u043c \u0437\u0430\u043f\u0438\u0441\u044c \u0432 \u0431\u043b\u043e\u043a \u0413\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0435 \u043c\u0435\u043d\u044e.<\/p>\n\n\n\n<p>\u041e\u0442\u043b\u0438\u0447\u043d\u043e, \u0437\u0430\u043f\u0438\u0441\u044c \u0437\u0430\u0433\u0440\u0443\u0436\u0435\u043d\u0430, \u043f\u0435\u0440\u0432\u044b\u0439 \u044d\u0442\u0430\u043f \u043f\u0440\u043e\u0439\u0434\u0435\u043d.<\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\"><strong><em>\u0412\u0430\u0440\u0438\u0430\u043d\u0442 2.<\/em>&nbsp;<\/strong>(\u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e, \u0441\u0440\u0435\u0434\u043d\u0435\u0435 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e) \u0421\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e \u0437\u0430\u043f\u0438\u0441\u0430\u0442\u044c \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0441\u0435\u0440\u0432\u0438\u0441\u043e\u0432 \u0441\u0438\u043d\u0442\u0435\u0437\u0430 \u0442\u0435\u043a\u0441\u0442\u0430 \u0432 \u0440\u0435\u0447\u044c. \u0412\u044b \u0432\u043e\u043b\u044c\u043d\u044b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u043b\u044e\u0431\u043e\u0439 \u043f\u043e\u0434\u043e\u0431\u043d\u044b\u0439 \u0441\u0435\u0440\u0432\u0438\u0441. <\/p>\n\n\n\n<p>\u041f\u043e\u0441\u043b\u0435 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0438 \u0441\u043a\u0430\u0447\u0438\u0432\u0430\u043d\u0438\u044f \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b\u0430, \u0437\u0430\u0433\u0440\u0443\u0437\u0438\u0442\u0435 \u0435\u0433\u043e \u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0443 UniTalk (\u0432\u0442\u043e\u0440\u043e\u0439 \u044d\u0442\u0430\u043f).<\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\"><strong><em>\u0412\u0430\u0440\u0438\u0430\u043d\u0442 3.<\/em><\/strong>&nbsp;(\u043f\u043b\u0430\u0442\u043d\u043e, \u043c\u0430\u043a\u0441\u0438\u043c\u0430\u043b\u044c\u043d\u043e\u0435 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e) \u0417\u0430\u043a\u0430\u0437\u0430\u0442\u044c \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0437\u0430\u043f\u0438\u0441\u0438 \u0447\u0435\u0440\u0435\u0437 \u0441\u0442\u0443\u0434\u0438\u044e \u0437\u0432\u0443\u043a\u043e\u0437\u0430\u043f\u0438\u0441\u0438. \u041c\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c \u043e\u0431\u0440\u0430\u0449\u0430\u0442\u044c\u0441\u044f \u0432&nbsp;<a href=\"https:\/\/seventhheaven.com.ua\/\">\u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0441\u0442\u0443\u0434\u0438\u0438<\/a>.<\/p>\n\n\n\n<p><strong>\u041f\u043e\u0441\u043b\u0435 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0438 \u0441\u043a\u0430\u0447\u0438\u0432\u0430\u043d\u0438\u044f \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b\u0430, \u0437\u0430\u0433\u0440\u0443\u0437\u0438\u0442\u0435 \u0435\u0433\u043e \u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0443 UniTalk<\/strong>\u00a0(\u0432\u0442\u043e\u0440\u043e\u0439 \u044d\u0442\u0430\u043f).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u0412\u0430\u0436\u043d\u044b\u0439 \u043c\u043e\u043c\u0435\u043d\u0442.<\/em><\/p>\n<cite><em><strong>\u0410\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b\u044b \u0434\u043b\u044f \u0440\u0430\u0437\u043d\u044b\u0445 \u0446\u0435\u043b\u0435\u0439 \u0434\u043e\u043b\u0436\u043d\u044b \u0431\u044b\u0442\u044c \u0440\u0430\u0437\u043d\u044b\u043c\u0438 \u0444\u0430\u0439\u043b\u0430\u043c\u0438.<br>\u041a \u043f\u0440\u0438\u043c\u0435\u0440\u0443, \u0444\u0430\u0439\u043b \u0441 \u0437\u0430\u043f\u0438\u0441\u044c\u044e \u0442\u0435\u043a\u0441\u0442\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0431\u0443\u0434\u0435\u0442 \u0437\u0432\u0443\u0447\u0430\u0442\u044c \u0432 \u043d\u0430\u0447\u0430\u043b\u0435 \u0437\u0432\u043e\u043d\u043a\u0430 \u0434\u043e\u043b\u0436\u0435\u043d \u0431\u044b\u0442\u044c \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0439 \u043e\u0442 \u0444\u0430\u0439\u043b\u0430 \u0441 \u0442\u0435\u043a\u0441\u0442\u043e\u043c, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0434\u043e\u043b\u0436\u0435\u043d \u0437\u0432\u0443\u0447\u0430\u0442\u044c \u043f\u043e\u0441\u043b\u0435 \u043d\u0430\u0436\u0430\u0442\u0438\u044f \u0446\u0438\u0444\u0440 \u043d\u043e\u043c\u0435\u0440\u043e\u043d\u0430\u0431\u0438\u0440\u0430\u0442\u0435\u043b\u044f \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 \u0437\u0432\u043e\u043d\u044f\u0449\u0435\u0433\u043e<\/strong>.<\/em><\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"%D0%A2%D1%80%D0%B5%D1%82%D0%B8%D0%B9_%D1%8D%D1%82%D0%B0%D0%BF_%D0%A1%D0%BE%D0%B7%D0%B4%D0%B0%D0%BD%D0%B8%D0%B5_%D0%B3%D0%BE%D0%BB%D0%BE%D1%81%D0%BE%D0%B2%D0%BE%D0%B3%D0%BE_%D0%BC%D0%B5%D0%BD%D1%8E\"><\/span>\u0422\u0440\u0435\u0442\u0438\u0439 \u044d\u0442\u0430\u043f. \u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u0420\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u0438\u043c \u0432\u0430\u0440\u0438\u0430\u043d\u0442 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e \u0441 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u043c \u043f\u0435\u0440\u0435\u0432\u0435\u0441\u0442\u0438 \u0437\u0432\u043e\u043d\u043e\u043a \u043d\u0430 \u043e\u0442\u0434\u0435\u043b \u043f\u0440\u043e\u0434\u0430\u0436 (\u043a\u043d\u043e\u043f\u043a\u0430 1) \u0438\u043b\u0438 \u043d\u0430 \u043e\u0442\u0434\u0435\u043b \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 (\u043a\u043d\u043e\u043f\u043a\u0430 2). \u0414\u043b\u044f \u0432\u0441\u0435\u0445 \u043e\u0441\u0442\u0430\u043b\u044c\u043d\u044b\u0445 \u0446\u0438\u0444\u0440 \u043d\u0443\u0436\u043d\u0430 \u0437\u0430\u043f\u0438\u0441\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0438\u0440\u0443\u044e\u0449\u0430\u044f, \u0447\u0442\u043e \u043d\u0430\u0436\u0430\u0442\u0430 \u043d\u0435 \u0442\u0430 \u0446\u0438\u0444\u0440\u0430 \u0438 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442 \u0432\u044b\u0431\u043e\u0440 \u043c\u0435\u0436\u0434\u0443 1 \u0438\u043b\u0438 2. \u0422\u0430\u043a\u0436\u0435 \u043c\u043e\u0436\u043d\u043e \u0432\u043a\u043b\u044e\u0447\u0430\u0442\u044c \u0437\u0430\u043f\u0438\u0441\u044c, \u0431\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f\u0449\u0443\u044e \u0437\u0430 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0439 \u0432\u044b\u0431\u043e\u0440 \u043f\u0440\u0438 \u043d\u0430\u0436\u0430\u0442\u0438\u0438 1 \u0438\u043b\u0438 2, \u043d\u043e \u043c\u043e\u0436\u043d\u043e \u0438 \u0431\u0435\u0437 \u043d\u0435\u0451.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u041f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0430 \u043a \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e.<\/strong><\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u041f\u0435\u0440\u0435\u0445\u043e\u0434\u0438\u043c \u0432 \u0440\u0430\u0437\u0434\u0435\u043b \u041d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438&nbsp;&nbsp;\u2014&nbsp;<a href=\"https:\/\/my.unitalk.cloud\/index.html#phonegroups\">\u041e\u0442\u0434\u0435\u043b\u044b<\/a>&nbsp;\u0438 \u043d\u0430\u0436\u0438\u043c\u0430\u0435\u043c \u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0433\u0440\u0443\u043f\u043f\u0443.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e (IVR)<\/strong><\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u0421\u043e\u0437\u0434\u0430\u0435\u043c \u043e\u0442\u0434\u0435\u043b\u044b \u201c\u041e\u0442\u0434\u0435\u043b \u043f\u0440\u043e\u0434\u0430\u0436\u201d \u0438 \u201c\u0422\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430\u201d.<br>1. \u0423\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u041e\u0442\u0434\u0435\u043b\u0430.<br>2. \u0412\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0442\u0438\u043f \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u044f \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432,\u00a0\u00a0(\u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442) \u0438\u043b\u0438\u00a0\u00a0(\u043c\u043e\u0431\u0438\u043b\u044c\u043d\u0430\u044f \u0441\u0432\u044f\u0437\u044c).<br>3. \u0423\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u043d\u043e\u043c\u0435\u0440 \u0431\u044b\u0441\u0442\u0440\u043e\u0433\u043e \u043d\u0430\u0431\u043e\u0440\u0430 \u0434\u043b\u044f \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043f\u043e\u0437\u0432\u043e\u043d\u0438\u0442\u044c \u0432\u0441\u0435\u043c\u0443 \u043e\u0442\u0434\u0435\u043b\u0443 \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e.<br>4. \u0412\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u043b\u0438\u043d\u0438\u0438 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 \u044d\u0442\u043e\u0433\u043e \u043e\u0442\u0434\u0435\u043b\u0430.<br>5. \u0421\u043e\u0445\u0440\u0430\u043d\u044f\u0435\u043c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"453\" height=\"938\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-80.png\" alt=\"\" class=\"wp-image-151496\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-80.png 453w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-80-164x340.png 164w\" sizes=\"(max-width: 453px) 100vw, 453px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u0412\u0441\u0435 \u0442\u043e \u0436\u0435 \u0441\u0430\u043c\u043e\u0435 \u0434\u0435\u043b\u0430\u0435\u043c \u0434\u043b\u044f \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"439\" height=\"938\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-81.png\" alt=\"\" class=\"wp-image-151500\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-81.png 439w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-81-159x340.png 159w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\"><strong>\u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e.<\/strong><\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u041e\u0442\u043a\u0440\u044b\u0432\u0430\u0435\u043c \u0440\u0430\u0437\u0434\u0435\u043b \u0417\u0432\u043e\u043d\u043a\u0438 &#8212; \u041d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438 &#8212;\u00a0<a href=\"https:\/\/my.unitalk.cloud\/index.html#ivr\">\u0413\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e<\/a>\u00a0\u0438 \u043d\u0430\u0436\u0438\u043c\u0430\u0435\u043c \u201c\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1685\" height=\"549\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5.png\" alt=\"\" class=\"wp-image-132170\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5.png 1685w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5-750x244.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5-1024x334.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5-768x250.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_5-1536x500.png 1536w\" sizes=\"(max-width: 1685px) 100vw, 1685px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">1. \u0423\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e.<br><br>2. \u0412\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0430\u0443\u0434\u0438\u043e\u0444\u0430\u0439\u043b \u0441 \u043f\u0440\u0438\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0435\u043c \u0438 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u043c \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u0432\u044b\u0431\u043e\u0440 \u043e\u0442\u0434\u0435\u043b\u0430.<br><br>3. \u0423\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u0432\u0440\u0435\u043c\u044f \u0432 \u0441\u0435\u043a\u0443\u043d\u0434\u0430\u0445 \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0431\u0443\u0434\u0435\u0442 \u0434\u0430\u043d\u043e \u0437\u0432\u043e\u043d\u044f\u0449\u0435\u043c\u0443 \u043d\u0430 \u0432\u044b\u0431\u043e\u0440 \u0446\u0438\u0444\u0440\u044b. \u041f\u043e \u0438\u0441\u0442\u0435\u0447\u0435\u043d\u0438\u044e \u044d\u0442\u043e\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0437\u0432\u043e\u043d\u043e\u043a \u0431\u0443\u0434\u0435\u0442 \u0441\u0431\u0440\u043e\u0448\u0435\u043d \u0435\u0441\u043b\u0438 \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u0432\u0442\u043e\u0440\u043e\u0432 \u043d\u043e\u043b\u044c \u0438\u043b\u0438 \u0436\u0435 \u0435\u0441\u043b\u0438 \u0443\u043a\u0430\u0437\u0430\u043d\u043e \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u0432\u0442\u043e\u0440\u043e\u0432 \u0431\u043e\u043b\u044c\u0448\u0435 \u043d\u0443\u043b\u044f, \u2014 \u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u043e \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u043f\u0440\u0438 \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0438 \u0432\u044b\u0431\u043e\u0440\u0430 (\u043f\u0443\u043d\u043a\u0442 5).<br><br>4. \u0423\u043a\u0430\u0436\u0438\u0442\u0435 \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u0432\u0442\u043e\u0440\u043e\u0432 \u0410\u0443\u0434\u0438\u043e \u2014 \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0435.<br><br>5. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u043f\u0440\u0438 \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0438 \u043a\u0430\u043a\u043e\u0433\u043e-\u043b\u0438\u0431\u043e \u0432\u044b\u0431\u043e\u0440\u0430 \u0430\u0431\u043e\u043d\u0435\u043d\u0442\u0430, \u0430 \u0438\u043c\u0435\u043d\u043d\u043e &#8212; \u0412\u043e\u0441\u043f\u0440\u043e\u0438\u0437\u0432\u0435\u0434\u0435\u043d\u0438\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0438 \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0442\u0443 \u0436\u0435 \u0437\u0430\u043f\u0438\u0441\u044c, \u0447\u0442\u043e \u0438 \u0432 \u0410\u0443\u0434\u0438\u043e &#8212; \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0435. \u042d\u0442\u043e \u043d\u0443\u0436\u043d\u043e \u0434\u043b\u044f \u0442\u043e\u0433\u043e, \u0447\u0442\u043e\u0431\u044b \u0447\u0435\u043b\u043e\u0432\u0435\u043a \u043d\u0435 \u043f\u0440\u043e\u0441\u043b\u0443\u0448\u0430\u0432 \u0438\u043b\u0438 \u043d\u0435 \u043f\u043e\u043d\u044f\u0432 \u0441 \u043f\u0435\u0440\u0432\u043e\u0433\u043e \u0440\u0430\u0437\u0430, \u0443\u0441\u043b\u044b\u0448\u0430\u043b \u0442\u0443 \u0436\u0435 \u0437\u0430\u043f\u0438\u0441\u044c \u0438 \u0442\u0430\u043a\u0438 \u0441\u0434\u0435\u043b\u0430\u043b \u0432\u044b\u0431\u043e\u0440 \u0441 \u043a\u0430\u043a\u0438\u043c \u043e\u0442\u0434\u0435\u043b\u043e\u043c \u0435\u043c\u0443 \u043b\u0443\u0447\u0448\u0435 \u043e\u0431\u0441\u0443\u0434\u0438\u0442\u044c \u0441\u0432\u043e\u0439 \u0432\u043e\u043f\u0440\u043e\u0441.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1818\" height=\"554\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6.png\" alt=\"\" class=\"wp-image-132175\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6.png 1818w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6-750x229.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6-1024x312.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6-768x234.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_6-1536x468.png 1536w\" sizes=\"(max-width: 1818px) 100vw, 1818px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">6. \u0414\u043e\u0431\u0430\u0432\u0438\u043c \u0434\u0432\u0430 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f IVR \u043a\u043b\u0430\u0432\u0438\u0448\u0435\u0439 \u00ab\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c\u00bb<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1821\" height=\"605\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7.png\" alt=\"\" class=\"wp-image-132180\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7.png 1821w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7-750x249.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7-1024x340.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7-768x255.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_7-1536x510.png 1536w\" sizes=\"(max-width: 1821px) 100vw, 1821px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">7. \u041c\u043e\u0436\u0435\u043c \u0438\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u043a\u043b\u0430\u0432\u0438\u0448\u0438 \u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u0438 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f \u043f\u043e \u0436\u0435\u043b\u0430\u043d\u0438\u044e<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1829\" height=\"752\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8.png\" alt=\"\" class=\"wp-image-132185\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8.png 1829w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8-750x308.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8-1024x421.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8-768x316.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_8-1536x632.png 1536w\" sizes=\"(max-width: 1829px) 100vw, 1829px\" \/><\/figure>\n\n\n\n<p class=\"text_bg-ebebeb70\">8. \u0414\u043b\u044f \u0446\u0438\u0444\u0440 1 \u0438 2 \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u043c \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u201c\u041f\u0435\u0440\u0435\u0432\u043e\u0434 \u0437\u0432\u043e\u043d\u043a\u0430 \u043d\u0430 \u043e\u0442\u0434\u0435\u043b\u201d \u0438 \u0432 \u201c\u041f\u0435\u0440\u0435\u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435:\u201d \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u0442\u0435 \u043e\u0434\u0438\u043d \u0438\u0437 \u043e\u0442\u0434\u0435\u043b\u043e\u0432 \u201c\u041e\u0442\u0434\u0435\u043b \u043f\u0440\u043e\u0434\u0430\u0436\u201d \u0438\u043b\u0438 \u201c\u0422\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430\u201d.<br><br>9. \u0423\u043a\u0430\u0436\u0438\u0442\u0435 \u0432 \u201c\u0410\u0443\u0434\u0438\u043e:\u201d \u0430\u0443\u0434\u0438\u043e\u0437\u0430\u043f\u0438\u0441\u044c, \u0431\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f\u0449\u0443\u044e \u0437\u0430 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0439 \u0432\u044b\u0431\u043e\u0440 \u043f\u0440\u0438 \u043d\u0430\u0436\u0430\u0442\u0438\u0438 1 \u0438\u043b\u0438 2, \u043d\u043e \u043c\u043e\u0436\u043d\u043e \u0438 \u0431\u0435\u0437 \u043d\u0435\u0451.<br><br>10. \u0423\u043a\u0430\u0436\u0438\u0442\u0435 \u0432 \u201c\u043e\u0436\u0438\u0434\u0430\u043d\u0438\u0435\u201d \u0432\u0440\u0435\u043c\u044f \u0432 \u0441\u0435\u043a\u0443\u043d\u0434\u0430\u0445, \u043d\u0430 \u043f\u0440\u043e\u0442\u044f\u0436\u0435\u043d\u0438\u0438 \u043a\u043e\u0442\u043e\u0440\u043e\u0433\u043e \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0439 \u0437\u0432\u043e\u043d\u043e\u043a \u0431\u0443\u0434\u0435\u0442 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d \u0432\u0441\u0435\u043c \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0430\u043c \u0441 \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0439 \u0438 \u043d\u0435 \u0437\u0430\u043d\u044f\u0442\u043e\u0439 SIP-\u043b\u0438\u043d\u0438\u0435\u0439 \u0438\u0437 \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u043e\u0433\u043e \u043e\u0442\u0434\u0435\u043b.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1830\" height=\"756\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9.png\" alt=\"\" class=\"wp-image-132190\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9.png 1830w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9-750x310.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9-1024x423.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9-768x317.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_9-1536x635.png 1536w\" sizes=\"(max-width: 1830px) 100vw, 1830px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">11. SIP \u043f\u043e\u0434\u0441\u043a\u0430\u0437\u043a\u0430:&nbsp;\u0415\u0441\u043b\u0438 \u0430\u0431\u043e\u043d\u0435\u043d\u0442 \u0432\u044b\u0431\u0435\u0440\u0435\u0442 \u044d\u0442\u043e \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435, \u0442\u043e \u043f\u0440\u0438 \u0437\u0432\u043e\u043d\u043a\u0435 \u043d\u0430 \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u044e\u044e \u043b\u0438\u043d\u0438\u044e, \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440 \u0443\u0432\u0438\u0434\u0438\u0442 \u044d\u0442\u0438 \u043f\u043e\u0434\u0441\u043a\u0430\u0437\u043a\u0438 \u0432 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435 caller id<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1837\" height=\"760\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10.png\" alt=\"\" class=\"wp-image-132195\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10.png 1837w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10-750x310.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10-1024x424.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10-768x318.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_10-1536x635.png 1536w\" sizes=\"(max-width: 1837px) 100vw, 1837px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">12. \u0421\u043e\u0445\u0440\u0430\u043d\u044f\u0435\u043c \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"427\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_11.png\" alt=\"\" class=\"wp-image-132202\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_11.png 739w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_11-588x340.png 588w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u0425\u043e\u0442\u0438\u043c \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u044c \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e \u043c\u043e\u0436\u043d\u043e \u0440\u0430\u0441\u0448\u0438\u0440\u0438\u0442\u044c \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0432 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u0447\u0438\u043a\u0438 \u0441\u043e\u0431\u044b\u0442\u0438\u0439 \u043d\u0430 \u043b\u044e\u0431\u043e\u0435 \u0441\u043e\u0431\u044b\u0442\u0438\u0435. \u041e\u0437\u043d\u0430\u043a\u043e\u043c\u0438\u0442\u044c\u0441\u044f \u0441 \u0438\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u0435\u0439 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0441\u043e\u0431\u044b\u0442\u0438\u0439 \u043c\u043e\u0436\u043d\u043e \u043d\u0435 \u0432\u044b\u0445\u043e\u0434\u044f \u0438\u0437 \u0441\u0430\u043c\u043e\u0433\u043e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1824\" height=\"777\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12.png\" alt=\"\" class=\"wp-image-132207\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12.png 1824w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12-750x319.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12-1024x436.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12-768x327.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/08\/instructions_for_setting_up_the_voice_menu-ru_12-1536x654.png 1536w\" sizes=\"(max-width: 1824px) 100vw, 1824px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"%D0%A7%D0%B5%D1%82%D0%B2%D0%B5%D1%80%D1%82%D1%8B%D0%B9_%D1%8D%D1%82%D0%B0%D0%BF_%D0%A1%D0%BE%D0%B7%D0%B4%D0%B0%D0%BD%D0%B8%D0%B5_%D0%B2%D1%85%D0%BE%D0%B4%D1%8F%D1%89%D0%B5%D0%B3%D0%BE_%D1%81%D1%86%D0%B5%D0%BD%D0%B0%D1%80%D0%B8%D1%8F_%D1%81_%D0%B3%D0%BE%D0%BB%D0%BE%D1%81%D0%BE%D0%B2%D1%8B%D0%BC_%D0%BC%D0%B5%D0%BD%D1%8E\"><\/span>\u0427\u0435\u0442\u0432\u0435\u0440\u0442\u044b\u0439 \u044d\u0442\u0430\u043f. \u0421\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0432\u0445\u043e\u0434\u044f\u0449\u0435\u0433\u043e \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u044f \u0441 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u043c \u043c\u0435\u043d\u044e.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u041f\u0435\u0440\u0435\u0445\u043e\u0434\u0438\u043c \u0432 \u0440\u0430\u0437\u0434\u0435\u043b \u0417\u0432\u043e\u043d\u043a\u0438 \u2014&nbsp;<a href=\"https:\/\/my.unitalk.cloud\/index.html#inscenarios\">\u0412\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u0438<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1522\" height=\"466\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-82.png\" alt=\"\" class=\"wp-image-151504\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-82.png 1522w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-82-750x230.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-82-1024x314.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-82-768x235.png 768w\" sizes=\"(max-width: 1522px) 100vw, 1522px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u0423\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0412\u0445\u043e\u0434\u044f\u0449\u0435\u0433\u043e \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u044f \u0438 \u043d\u0430\u0436\u0438\u043c\u0430\u0435\u043c \u201c\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u043f\u0440\u0430\u0432\u0438\u043b\u043e\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1852\" height=\"879\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83.png\" alt=\"\" class=\"wp-image-151508\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83.png 1852w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83-716x340.png 716w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83-1024x486.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83-768x365.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-83-1536x729.png 1536w\" sizes=\"(max-width: 1852px) 100vw, 1852px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u0412 \u0441\u0432\u0435\u0436\u0435\u0441\u043e\u0437\u0434\u0430\u043d\u043d\u043e\u043c \u043f\u0440\u0430\u0432\u0438\u043b\u0435 \u0443\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435, \u0440\u0430\u0431\u043e\u0447\u0438\u0439 \u0433\u0440\u0430\u0444\u0438\u043a, \u0435\u0441\u043b\u0438 \u043e\u043d \u043d\u0443\u0436\u0435\u043d \u0438 \u043f\u0435\u0440\u0435\u0442\u044f\u0433\u0438\u0432\u0430\u0435\u043c \u043d\u0430\u0436\u0430\u0442\u043e\u0439 \u043b\u0435\u0432\u043e\u0439 \u043a\u043d\u043e\u043f\u043a\u043e\u0439 \u043c\u044b\u0448\u0438 \u0431\u043b\u043e\u043a \u201cIVR (\u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e)\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1864\" height=\"831\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84.png\" alt=\"\" class=\"wp-image-151512\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84.png 1864w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84-750x334.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84-1024x457.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84-768x342.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-84-1536x685.png 1536w\" sizes=\"(max-width: 1864px) 100vw, 1864px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\"><strong>\u0410\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u043e, \u0435\u0441\u043b\u0438 \u0433\u0440\u0430\u0444\u0438\u043a \u041d\u0415 24\/7.&nbsp;<\/strong>\u0412 \u0431\u0430\u0437\u043e\u0432\u043e\u043c \u043f\u0440\u0430\u0432\u0438\u043b\u0435 \u0443\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435, \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u043d\u0443\u0436\u043d\u043e \u0431\u0443\u0434\u0435\u0442 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u0442\u044c \u0432\u043e \u0432\u0441\u0435 \u043e\u0441\u0442\u0430\u0432\u0448\u0435\u0435\u0441\u044f \u0432\u0440\u0435\u043c\u044f, \u043a\u0440\u043e\u043c\u0435 \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u043e\u0433\u043e \u0432 \u043f\u0440\u0430\u0432\u0438\u043b\u0435 \u201c\u0420\u0430\u0431\u043e\u0447\u0435\u0435 \u0432\u0440\u0435\u043c\u044f\u201d. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0438\u0441\u0438 \u0438\u0437 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0438 UniTalk: \u201c\u0417\u0434\u0440\u0430\u0432\u0441\u0442\u0432\u0443\u0439\u0442\u0435, \u043a \u0441\u043e\u0436\u0430\u043b\u0435\u043d\u0438\u044e, \u0432\u044b \u043f\u043e\u0437\u0432\u043e\u043d\u0438\u043b\u0438 \u0432 \u043d\u0435\u0440\u0430\u0431\u043e\u0447\u0435\u0435 \u0432\u0440\u0435\u043c\u044f, \u043c\u044b \u043f\u0435\u0440\u0435\u0437\u0432\u043e\u043d\u0438\u043c \u0432\u0430\u043c \u0432 \u043d\u0430\u0447\u0430\u043b\u0435 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0434\u043d\u044f. \u0421\u043f\u0430\u0441\u0438\u0431\u043e \u0437\u0430 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0435.\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1856\" height=\"897\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85.png\" alt=\"\" class=\"wp-image-151516\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85.png 1856w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85-704x340.png 704w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85-1024x495.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85-768x371.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-85-1536x742.png 1536w\" sizes=\"(max-width: 1856px) 100vw, 1856px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u0417\u0430\u0432\u0435\u0440\u0448\u0430\u0435\u043c \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0443 \u0441\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0438\u0435\u043c \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u044f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"%D0%9F%D1%8F%D1%82%D1%8B%D0%B9_%D1%8D%D1%82%D0%B0%D0%BF_%D0%9F%D1%80%D0%B8%D0%B2%D1%8F%D0%B7%D0%BA%D0%B0_%D0%B2%D1%85%D0%BE%D0%B4%D1%8F%D1%89%D0%B5%D0%B3%D0%BE_%D1%81%D1%86%D0%B5%D0%BD%D0%B0%D1%80%D0%B8%D1%8F_%D1%81_%D0%B3%D0%BE%D0%BB%D0%BE%D1%81%D0%BE%D0%B2%D1%8B%D0%BC_%D0%BC%D0%B5%D0%BD%D1%8E_%D0%BA_%D0%BD%D0%BE%D0%BC%D0%B5%D1%80%D0%B0%D0%BC_%D0%B7%D0%B2%D0%BE%D0%BD%D0%BA%D0%B8_%D0%BF%D0%BE_%D0%BA%D0%BE%D1%82%D0%BE%D1%80%D1%8B%D0%BC_%D0%B4%D0%BE%D0%BB%D0%B6%D0%BD%D1%8B_%D0%B8%D0%B4%D1%82%D0%B8_%D0%BF%D0%BE_%D0%B3%D0%BE%D0%BB%D0%BE%D1%81%D0%BE%D0%B2%D0%BE%D0%BC%D1%83_%D0%BC%D0%B5%D0%BD%D1%8E\"><\/span>\u041f\u044f\u0442\u044b\u0439 \u044d\u0442\u0430\u043f. \u041f\u0440\u0438\u0432\u044f\u0437\u043a\u0430 \u0432\u0445\u043e\u0434\u044f\u0449\u0435\u0433\u043e \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u044f \u0441 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u043c \u043c\u0435\u043d\u044e \u043a \u043d\u043e\u043c\u0435\u0440\u0430\u043c, \u0437\u0432\u043e\u043d\u043a\u0438 \u043f\u043e \u043a\u043e\u0442\u043e\u0440\u044b\u043c \u0434\u043e\u043b\u0436\u043d\u044b \u0438\u0434\u0442\u0438 \u043f\u043e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u043c\u0443 \u043c\u0435\u043d\u044e.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"text_bg-ebebeb70\">\u041f\u0435\u0440\u0435\u0445\u043e\u0434\u0438\u043c \u0432 \u0440\u0430\u0437\u0434\u0435\u043b \u0417\u0432\u043e\u043d\u043a\u0438 \u2014&nbsp;<a href=\"https:\/\/my.unitalk.cloud\/index.html#outlines\">\u0412\u043d\u0435\u0448\u043d\u0438\u0435 \u043b\u0438\u043d\u0438\u0438<\/a>&nbsp;\u0438 \u043f\u0440\u0438\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u043c \u043a \u043d\u043e\u043c\u0435\u0440\u0443(\u0430\u043c) \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0439 \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u0439 \u0441 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u043c \u043c\u0435\u043d\u044e \u201cIVR\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"778\" height=\"487\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-86.png\" alt=\"\" class=\"wp-image-151520\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-86.png 778w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-86-543x340.png 543w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2026\/02\/image-86-768x481.png 768w\" sizes=\"(max-width: 778px) 100vw, 778px\" \/><\/figure><\/div>\n\n\n<p>\u0413\u043e\u0442\u043e\u0432\u043e! \u0422\u0435\u043f\u0435\u0440\u044c \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0435 \u0437\u0432\u043e\u043d\u043a\u0438 \u0431\u0443\u0434\u0443\u0442 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u0442\u044c\u0441\u044f \u043f\u043e \u043e\u0442\u0434\u0435\u043b\u0430\u043c \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e.<\/p>\n\n\n<div class=\"text_bg-ebebeb70\">\n<p><span style=\"font-weight: 400;\">\u041f\u043e\u0437\u0434\u0440\u0430\u0432\u043b\u044f\u0435\u043c! \u0412\u044b \u0443\u0441\u043f\u0435\u0448\u043d\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u043b\u0438 \u0438 \u0430\u043a\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u043b\u0438 \u0441\u0432\u043e\u0435 <\/span><b>\u0413\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0435 \u043c\u0435\u043d\u044e (IVR)<\/b><span style=\"font-weight: 400;\">. \u0422\u0435\u043f\u0435\u0440\u044c \u0432\u044b \u043d\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u0442\u0435 \u043d\u0430 \u0437\u0432\u043e\u043d\u043a\u0438, \u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442\u0435 \u0438\u0445 \u043f\u043e\u0442\u043e\u043a\u043e\u043c. <\/span><b>\u042d\u0442\u043e \u0434\u0430\u0435\u0442 \u0432\u0430\u043c:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u042d\u043a\u043e\u043d\u043e\u043c\u0438\u044e \u0432\u0440\u0435\u043c\u0435\u043d\u0438:<\/b><span style=\"font-weight: 400;\"> \u041a\u043b\u0438\u0435\u043d\u0442\u044b \u0441\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e \u043d\u0430\u0445\u043e\u0434\u044f\u0442 \u043d\u0443\u0436\u043d\u044b\u0439 \u043e\u0442\u0434\u0435\u043b.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u041a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430:<\/b><span style=\"font-weight: 400;\"> \u0412\u044b \u0447\u0435\u0442\u043a\u043e \u0437\u043d\u0430\u0435\u0442\u0435, \u043a\u0443\u0434\u0430 \u0438 \u0441 \u043a\u0430\u043a\u043e\u0439 \u0446\u0435\u043b\u044c\u044e \u043e\u0431\u0440\u0430\u0449\u0430\u044e\u0442\u0441\u044f \u0430\u0431\u043e\u043d\u0435\u043d\u0442\u044b.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u041f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u043e\u043d\u0430\u043b\u0438\u0437\u043c:<\/b><span style=\"font-weight: 400;\"> \u0414\u0430\u0436\u0435 \u0432 \u043d\u0435\u0440\u0430\u0431\u043e\u0447\u0435\u0435 \u0432\u0440\u0435\u043c\u044f IVR \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u041f\u043e\u043c\u043d\u0438\u0442\u0435, \u0447\u0442\u043e \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b IVR \u043c\u043e\u0436\u043d\u043e \u0440\u0430\u0441\u0448\u0438\u0440\u0438\u0442\u044c, \u0434\u043e\u0431\u0430\u0432\u0438\u0432 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u0447\u0438\u043a\u0438 \u0441\u043e\u0431\u044b\u0442\u0438\u0439 \u0434\u043b\u044f \u0435\u0449\u0435 \u0431\u043e\u043b\u044c\u0448\u0435\u0439 <\/span><b>\u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438<\/b><span style=\"font-weight: 400;\">. \u0421 UniTalk \u0432\u0430\u0448\u0430 <\/span><b>IP-\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0438\u044f<\/b><span style=\"font-weight: 400;\"> \u0432\u0441\u0435\u0433\u0434\u0430 \u043d\u0430 \u0441\u0432\u044f\u0437\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u2014 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e \u0438 \u0432\u043e\u0432\u0440\u0435\u043c\u044f!<\/span><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0427\u0442\u043e\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u0441\u043a\u043e\u0440\u043e\u0441\u0442\u044c \u043e\u0442\u0432\u0435\u0442\u0430 \u0438 \u0441\u0440\u0430\u0437\u0443 \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0435\u0433\u043e \u043a \u043d\u0443\u0436\u043d\u043e\u043c\u0443 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0443 (\u043f\u0440\u043e\u0434\u0430\u0436\u0438, \u0442\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430, \u0431\u0443\u0445\u0433\u0430\u043b\u0442\u0435\u0440\u0438\u044f),&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2400],"tags":[2338,2412],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e (IVR) - UniTalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unitalk.cloud\/ru\/knowledge\/instruktsiya-po-nastroyke-golosovogo-menyu-ivr\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u044e (IVR) - UniTalk\" \/>\n<meta property=\"og:description\" content=\"\u0427\u0442\u043e\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0443 \u0441\u043a\u043e\u0440\u043e\u0441\u0442\u044c \u043e\u0442\u0432\u0435\u0442\u0430 \u0438 \u0441\u0440\u0430\u0437\u0443 \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0435\u0433\u043e \u043a \u043d\u0443\u0436\u043d\u043e\u043c\u0443 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0443 (\u043f\u0440\u043e\u0434\u0430\u0436\u0438, \u0442\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430, \u0431\u0443\u0445\u0433\u0430\u043b\u0442\u0435\u0440\u0438\u044f),...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unitalk.cloud\/ru\/knowledge\/instruktsiya-po-nastroyke-golosovogo-menyu-ivr\/\" \/>\n<meta property=\"og:site_name\" content=\"UniTalk\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-31T10:17:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T11:30:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2023\/03\/instrukcziya-po-nastrojke-golosovogo-menyu-ivr-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"152\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Oleg 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