{"id":61145,"date":"2022-06-08T13:43:20","date_gmt":"2022-06-08T13:43:20","guid":{"rendered":"https:\/\/unitalk-wp.artilab.dev\/bez-kategorii\/instruktsiya-po-podklyucheniyu-integratsii-unitalk-s-zendesk-support\/"},"modified":"2025-12-26T15:59:22","modified_gmt":"2025-12-26T15:59:22","slug":"instrukcziya-po-podklyucheniyu-i-nastrojke-integraczii-unitalk-s-zendesk","status":"publish","type":"post","link":"https:\/\/unitalk.cloud\/ru\/knowledge\/instrukcziya-po-podklyucheniyu-i-nastrojke-integraczii-unitalk-s-zendesk\/","title":{"rendered":"\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u044e \u0438 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 UniTalk \u0441 Zendesk"},"content":{"rendered":"\n<p>\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f <strong>IP-\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0438\u0438<\/strong> UniTalk \u0441 Zendesk \u043f\u0440\u0435\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u0432\u0430\u0448\u0443 \u0441\u043b\u0443\u0436\u0431\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440. \u0421\u043e\u0447\u0435\u0442\u0430\u043d\u0438\u0435 \u044d\u0442\u0438\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0430\u043c \u043e\u0431\u0440\u0430\u0431\u0430\u0442\u044b\u0432\u0430\u0442\u044c \u0437\u0432\u043e\u043d\u043a\u0438 \u043f\u0440\u044f\u043c\u043e \u0432 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0435 CRM, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0442\u0438\u043a\u0435\u0442\u044b \u0438 \u0432\u0438\u0434\u0435\u0442\u044c \u0432\u0441\u044e \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0439 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0435\u0449\u0435 \u0434\u043e \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u043f\u043e\u0434\u043d\u044f\u0442\u0438\u044f \u0442\u0440\u0443\u0431\u043a\u0438. \u042d\u0442\u043e \u043c\u0438\u043d\u0438\u043c\u0438\u0437\u0438\u0440\u0443\u0435\u0442 \u0440\u0443\u0442\u0438\u043d\u0443 \u0438 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0444\u043e\u043a\u0443\u0441\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043d\u0430 \u0440\u0435\u0448\u0435\u043d\u0438\u0438 \u0432\u043e\u043f\u0440\u043e\u0441\u043e\u0432 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.<\/p>\n\n\n\n<p class=\"text_bg-ebebeb70\">1. \u0412 \u0441\u0432\u043e\u0435\u043c \u043b\u0438\u0447\u043d\u043e\u043c \u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0435 UniTalk \u043f\u0435\u0440\u0435\u0439\u0434\u0438\u0442\u0435 \u0432 \u043c\u0435\u043d\u044e \u00abAPI \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438\u00bb &#8212; &#171;\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438&#187;, \u0430 \u0437\u0430\u0442\u0435\u043c \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435&nbsp;&#171;Zendesk&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"617\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-274.png\" alt=\"\" class=\"wp-image-145925\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-274.png 1280w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-274-705x340.png 705w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-274-1024x494.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-274-768x370.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-group text_bg-ebebeb70\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2. \u041f\u043e\u0441\u043b\u0435 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0432\u0432\u0435\u0441\u0442\u0438 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u00a0\u0432\u0430\u0448\u0435\u0433\u043e\u00a0\u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430\u00a0\u0432\u00a0Zendesk \u0432 \u043f\u043e\u043b\u0435 &#171;\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430\u00a0(https:\/\/******.zendesk.com)&#187;. \u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0412\u0430\u0448\u0435\u0433\u043e \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430 \u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0443\u0432\u0438\u0434\u0435\u0442\u044c \u043d\u0430 \u0441\u0430\u0439\u0442\u0435 Zendesk,\u00a0\u043f\u043e\u0441\u043b\u0435 \u0430\u0432\u0442\u043e\u0440\u0438\u0437\u0430\u0446\u0438\u0438 \u0432\u00a0\u043f\u043e\u043b\u0435 URL.\u00a0\u0415\u0441\u043b\u0438 \u0443 \u0412\u0430\u0441 \u0430\u043a\u043a\u0430\u0443\u043d\u0442 \u0432 \u0432\u0438\u0434\u0435\u00a0<a href=\"https:\/\/accountname.zendesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/avtocar.zendesk.com<\/a>\u00a0&#8212;\u00a0\u0432\u0432\u043e\u0434\u0438\u0442\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0442\u043e\u043b\u044c\u043a\u043e\u00a0avtocar.<\/p>\n\n\n\n<p>\u0422\u0430\u043a \u0436\u0435 \u0432\u0432\u0435\u0434\u0435\u0442\u0435 &#171;\u041b\u043e\u0433\u0438\u043d&#187; \u0438 &#171;\u041f\u0430\u0440\u043e\u043b\u044c&#187; \u0438 \u043d\u0430\u0436\u043c\u0438\u0442\u0435 \u043a\u043d\u043e\u043f\u043a\u0443 &#171;\u041f\u043e\u0434\u043a\u043b\u044e\u0447\u0438\u0442\u044c&#187;.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"222\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-275.png\" alt=\"\" class=\"wp-image-145929\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-275.png 1280w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-275-750x130.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-275-1024x178.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-275-768x133.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">3. \u0417\u0430\u0442\u0435\u043c \u0432 \u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0435 Zendesk \u043e\u0442\u043a\u0440\u043e\u0439\u0442\u0435 \u0432\u0438\u0434\u0436\u0435\u0442 UniTalk Cloud \u043f\u043e\u00a0<a href=\"https:\/\/www.zendesk.com\/apps\/support\/nextel-cloud\/\">\u0441\u0441\u044b\u043b\u043a\u0435<\/a>\u00a0\u0438 \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0435 \u0435\u0433\u043e.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"614\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-269.png\" alt=\"\" class=\"wp-image-145900\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-269.png 1280w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-269-709x340.png 709w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-269-1024x491.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-269-768x368.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">4. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0430\u043a\u043a\u0430\u0443\u043d\u0442 Zendesk, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0438\u0442\u044c \u043a \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"732\" height=\"470\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-270.png\" alt=\"\" class=\"wp-image-145904\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-270.png 732w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-270-530x340.png 530w\" sizes=\"(max-width: 732px) 100vw, 732px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">5. \u041f\u043e\u043b\u0435 \u0432\u044b\u0431\u043e\u0440\u0430 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430, \u043f\u0440\u043e\u0438\u0437\u043e\u0439\u0434\u0451\u0442 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u043f\u0435\u0440\u0435\u0445\u043e\u0434 \u0432 &#171;\u0426\u0435\u043d\u0442\u0440 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f&#187; \u0432\u043e \u0432\u043a\u043b\u0430\u0434\u043a\u0443 &#171;\u041c\u043e\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f&#187;, \u0433\u0434\u0435 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0438 \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u00a0Unitalk Cloud.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"923\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-276.png\" alt=\"\" class=\"wp-image-145933\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-276.png 888w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-276-327x340.png 327w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-276-768x798.png 768w\" sizes=\"(max-width: 888px) 100vw, 888px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">6. \u041f\u043e\u0441\u043b\u0435 \u0443\u0441\u043f\u0435\u0448\u043d\u043e\u0439 \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0438,\u00a0\u0432\u043e \u0432\u043a\u043b\u0430\u0434\u043a\u0435\u00a0&#171;\u041c\u043e\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f&#187;,\u00a0\u0412\u044b \u0443\u0432\u0435\u0434\u0435\u0442\u0435\u00a0\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u043e\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 UniTalk Cloud.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277-1024x447.png\" alt=\"\" class=\"wp-image-145937\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277-1024x447.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277-750x327.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277-768x335.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277-1536x670.png 1536w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-277.png 1816w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">7.\u00a0\u0412 \u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0435 Zendesk, \u0412\u044b \u0442\u0430\u043a \u0436\u0435 \u043c\u043e\u0436\u0435\u0442\u0435 \u0443\u0432\u0438\u0434\u0435\u0442\u044c \u0438\u043a\u043e\u043d\u043a\u0443 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u00a0UniTalk Cloud \u0432 \u043f\u0430\u043d\u0435\u043b\u0438 \u043d\u0430\u0432\u0438\u0433\u0430\u0446\u0438\u0438 \u0432\u0435\u0440\u0445\u043d\u0435\u043c \u0443\u0433\u043b\u0443. \u041d\u0430\u0436\u0430\u0442\u0438\u0435\u043c \u043d\u0430 \u0438\u043a\u043e\u043d\u043a\u0443, \u0432\u044b\u0437\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u043a\u043b\u0430\u0432\u0438\u0430\u0442\u0443\u0440\u0430 \u0434\u043b\u044f \u043d\u0430\u0431\u043e\u0440\u0430 \u043d\u043e\u043c\u0435\u0440\u0430.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"311\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278-1024x311.png\" alt=\"\" class=\"wp-image-145941\" srcset=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278-1024x311.png 1024w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278-750x227.png 750w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278-768x233.png 768w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278-1536x466.png 1536w, https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-278.png 1906w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u0412\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044e<\/h3>\n\n\n\n<div class=\"wp-block-group text_bg-ebebeb70\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0415\u0441\u043b\u0438 \u0412\u044b \u0445\u043e\u0442\u0438\u0442\u0435, \u0447\u0442\u043e\u0431\u044b \u0432 \u0431\u0440\u0430\u0443\u0437\u0435\u0440\u0435 \u0432 \u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0435 Zendesk Support \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043e\u0442\u043a\u0440\u044b\u0432\u0430\u043b\u043e\u0441\u044c \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u043f\u0440\u0438 \u043e\u0442\u0432\u0435\u0442\u0435 \u043d\u0430 \u0437\u0432\u043e\u043d\u043e\u043a, \u0442\u043e \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0443 \u201c\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043e\u0442\u043a\u0440\u044b\u0432\u0430\u0442\u044c \u0442\u0438\u043a\u0435\u0442 \u0432 \u0431\u0440\u0430\u0443\u0437\u0435\u0440\u0435 \u043f\u0440\u0438 \u043e\u0442\u0432\u0435\u0442\u0435 \u043d\u0430 \u0437\u0432\u043e\u043d\u043e\u043a\u201d.<\/p>\n\n\n\n<p>\u0415\u0441\u043b\u0438 \u0412\u044b \u0445\u043e\u0442\u0438\u0442\u0435, \u0447\u0442\u043e\u0431\u044b \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u043b\u0438\u0441\u044c \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u043f\u0440\u0438 \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0445 \u0437\u0432\u043e\u043d\u043a\u0430\u0445, \u043d\u043e \u0438 \u043f\u0440\u0438 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0445, \u0442\u043e \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0443 \u201c\u0421\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0438 \u0442\u0438\u043a\u0435\u0442\u044b \u0442\u0430\u043a\u0436\u0435 \u043f\u0440\u0438 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u0445 \u0437\u0432\u043e\u043d\u043a\u0430\u0445\u201d.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"721\" height=\"257\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-279.png\" alt=\"\" class=\"wp-image-145945\"\/><\/figure><\/div>\n\n\n<div class=\"wp-block-group text_bg-ebebeb70\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0423\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0435, \u043a\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c \u0437\u0430 \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u043e\u0435 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0435:<\/p>\n\n\n\n<ul>\n<li><strong>\u0410\u0433\u0435\u043d\u0442<\/strong>\u00a0\u2013 \u0432 \u044d\u0442\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0435 \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c \u0431\u0443\u0434\u0435\u0442 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043e\u0442\u0432\u0435\u0442\u0438\u043b \u043d\u0430 \u0437\u0432\u043e\u043d\u043e\u043a.<\/li>\n\n\n\n<li><strong>\u041e\u0442\u0434\u0435\u043b<\/strong>\u00a0\u2014 \u0432 \u044d\u0442\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0435 \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c \u0431\u0443\u0434\u0435\u0442 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u044b\u0439 \u043e\u0442\u0434\u0435\u043b, \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440 \u043a\u043e\u0442\u043e\u0440\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0438\u043b \u043d\u0430 \u0437\u0432\u043e\u043d\u043e\u043a.<\/li>\n<\/ul>\n\n\n\n<p>\u0412 \u0441\u043b\u0443\u0447\u0430\u0435, \u0435\u0441\u043b\u0438 \u0437\u0432\u043e\u043d\u043e\u043a \u043f\u0440\u043e\u043f\u0443\u0449\u0435\u043d\u043d\u044b\u0439, \u0442\u043e \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0435 \u0431\u0443\u0434\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u043d\u043e \u043d\u0430 \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0430 \u0438\u043b\u0438 \u043e\u0442\u0434\u0435\u043b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435 \u043e\u0442\u0432\u0435\u0442\u0438\u043b\u0438 \u043d\u0430 \u0437\u0432\u043e\u043d\u043e\u043a.<\/p>\n\n\n\n<p>\u0415\u0441\u043b\u0438 \u0436\u0435 \u0437\u0432\u043e\u043d\u043e\u043a \u043f\u043e\u0441\u0442\u0443\u043f\u0438\u043b \u043d\u0430 \u043d\u043e\u043c\u0435\u0440, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043d\u0435 \u043f\u0440\u0438\u0432\u044f\u0437\u0430\u043d \u043a \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044e Zendesk Support, \u0442\u043e \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u044f \u0431\u0443\u0434\u0443\u0442 \u0441\u043e\u0437\u0434\u0430\u043d\u044b \u0431\u0435\u0437 \u0443\u043a\u0430\u0437\u0430\u043d\u0438\u044f \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e.<\/p>\n\n\n\n<p>\u041f\u0440\u0438\u0441\u0432\u043e\u0439\u0442\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c \u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0430 Zendesk Support \u043d\u043e\u043c\u0435\u0440\u0430 \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0438\u0445 \u043b\u0438\u043d\u0438\u0439.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"283\" src=\"https:\/\/unitalk.cloud\/wp-content\/uploads\/2025\/12\/image-280.png\" alt=\"\" class=\"wp-image-145949\"\/><\/figure><\/div>\n\n\n<p class=\"text_bg-ebebeb70\">\u041d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0430 \u2014 \u0442\u0435\u043f\u0435\u0440\u044c \u0432\u0430\u0448 Zendesk \u0441\u0442\u0430\u043b \u043f\u043e\u043b\u043d\u043e\u0446\u0435\u043d\u043d\u044b\u043c \u0440\u0430\u0431\u043e\u0447\u0438\u043c \u043c\u0435\u0441\u0442\u043e\u043c \u0434\u043b\u044f \u0437\u0432\u043e\u043d\u043a\u043e\u0432. \u0411\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u043c\u0443 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u044e \u0442\u0438\u043a\u0435\u0442\u043e\u0432 \u0438 \u0441\u0438\u043d\u0445\u0440\u043e\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043e\u0432 \u0432\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0435 <strong>\u043e\u0431\u044a\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435<\/strong> \u043e \u0440\u0430\u0431\u043e\u0442\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 \u0441\u043a\u043e\u0440\u043e\u0441\u0442\u0438 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u043e\u0432. \u0415\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0432\u043e\u0437\u043d\u0438\u043a\u043d\u0443\u0442 \u0432\u043e\u043f\u0440\u043e\u0441\u044b \u043f\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u043f\u0440\u0430\u0432 \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u0438\u043b\u0438 \u0440\u0430\u0431\u043e\u0442\u0435 \u0432\u0438\u0434\u0436\u0435\u0442\u0430 \u2014 \u043d\u0430\u0448\u0430 \u0442\u0435\u0445\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u043f\u043e\u043c\u043e\u0436\u0435\u0442 24\/7.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f IP-\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0438\u0438 UniTalk \u0441 Zendesk \u043f\u0440\u0435\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u0432\u0430\u0448\u0443 \u0441\u043b\u0443\u0436\u0431\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440. \u0421\u043e\u0447\u0435\u0442\u0430\u043d\u0438\u0435 \u044d\u0442\u0438\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2400],"tags":[2435],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0418\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u044f \u043f\u043e \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 UniTalk \u0441 Zendesk Support 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