UniTalk Desktop App for Windows Setup Guide

    Launch the installation process and proceed by following the standard steps of the installer:

     1. Open the downloaded UniTalk installation file.

     2. In the window that appears, click “Next“.

     3. Select the installation folder or keep the default path, then click “Next“.

     4. Confirm the creation of a Start Menu shortcut, then click “Next” again.

     5. Click “Install” to begin the installation.

     6. Wait for the installation to complete. Grant the application permissions if required.

     7. Check the “Run UniTalk now” option and click “Finish“.

Upon the first launch, the login window will appear. There are two available authorization methods:

• Using your UniTalk Account
• Using your Custom SIP-Account

1. Enter the login and password for your UniTalk personal account.
2. If your account is linked to multiple projects, select the desired project.
3. Specify the incoming call parameters and click “Log In”.

To proceed, your account must be assigned to a workplace within the project.

To log in, enter the credentials (login and password) for the UniTalk personal account associated with your project, where [your e-mail] is the email address you provided during registration in the UniTalk personal account, and click “Log In”.

Alternatively, you can log in to the application using your SIP line credentials. In this case, it is not required for the workplace to be assigned to a specific user within the UniTalk project.

1. Go to the tab “SIP Account” 

2. Enter:

• Server: uasip.unitalk.cloud
• Login: your workplace number
• Password: your workplace password

You can find this information in the UniTalk personal account of your project, under the “Users” section. «Users». Go to the SIP Settings section and copy the credentials for the workplace:

The “Advanced Settings” section is available when logging in via a SIP account.

It is intended for manually configuring additional connection parameters (such as port, protocol, timeout, etc.).

Filling in these fields is optional — in most cases, the application works correctly with the default settings.

If you are unsure what needs to be changed, simply leave this section as is.

3. Click “Log In”.

Done! Authorization is complete. You can now use the application to make and receive calls.

4. Using the Application

On the main screen, you will see the key interface elements:

1. Your workplace line number

There are three work status categories:

• Working
• Pause
• Stop work

Each category can include multiple custom statuses, which can be created and configured in your UniTalk personal account.

In the “Call History” section, you will see the following elements:

1. Call history filter by selected date
2. Call status
3. Total call duration
4. Subscriber’s number
5. Talk time duration