Companies that already driving results together with UniTalk
clients worldwide
countries for calls
ready-made integrations
customer support
How UniTalk helps businesses achieve results

Case studies of companies that automated communications, improved customer service, and increased team efficiency.

Recruiting
2–3 min to first contact

Call automation helped the team respond to customer inquiries faster and increase the number of inquiries handled.

View case study

Real results from our clients

See how market leaders eliminate communication chaos and scale sales with UniTalk

“Thanks to you, everything works faster, easier, and with a smile”

Yuliia Prylipko
Head of Avrora Connect
at Avrora Multimarket

We have been using Unitalk telephony for some time now, and I can say we’re completely satisfied with the service. The connection is stable, and call quality is excellent. Even when interruptions occur, they are resolved very quickly, which is especially important since a significant part of our customer interactions happens over the phone.
Everything is quite easy and intuitive to set up and does not require extensive training. The support team is top-notch: they respond quickly, provide polite guidance, and help resolve any issues.

Timur Gumbatov
CRM Product manager
at Englishdom

“We are now able to effectively track our managers’ performance speed”

Olha Hoshkoderya
Head of ZOHO Desk at GoIT

Intuitive software with all the necessary APIs, rich functionality, and a smart team! I’d also like to highlight the “Predictive Dialing“ mode. It was a game-changer for us when pick-up rates dropped and agents were wasting their time listening to ringtones and  voicemail.
Now the UniTalk team is helping us move toward AI integration. Thank you for your support, flexibility, and recommendations at every stage!

Yevhen Bilokobylnskyi
Support team-lead at Jooble

When your business is about thousands of calls, consultations, and stories where every voice matters, choosing telephony is like choosing the perfect fragrance: it has to be reliable, clear, and leave only a pleasant aftertaste. And we at Sister’s Aroma found exactly that “fragrance” in UniTalk! We would also like to especially highlight UniTalk’s technical support. The specialists always respond to requests promptly, provide qualified assistance, and demonstrate a deep understanding of the system. This allows us to be confident in the continuity of our business processes.

Yevhen Honcharov
Process optimization specialist
at Sister’s Aroma

We’ve worked with various contact center solutions, and after switching to UniTalk we felt the key difference right away: stability and call quality. This matters a lot, since we handle a large volume of inquiries from farmers every day.
We’ve built our support, sales, order confirmation, and recruitment operations on UniTalk, managing all our processes and analytics from a single window.
We really value the UTM-based source tracking and the fast, professional support. We recommend UniTalk as a reliable technology partner.

Olena Nosanova
Head of Contact Center at FERM
4.9 454 reviews on Google Read reviews

Frequently Asked Questions

Is UniTalk suitable for our industry and company size?
Yes. The platform easily scales to fit the needs of small businesses (teams of 2–5 people) as well as large contact centers with 5,000+ operators. Our clients include companies in e-commerce, online education, healthcare, logistics, real estate, and professional services. We provide both foundational communication tools and ready-to-use industry automation scenarios tailored to your workflows.
avatar
How long does it take to switch to UniTalk, and will there be any operational downtime?
Zero downtime. Basic setup and launch take just 5 to 15 minutes. You can transition gradually or onboard your entire team in a single day. Our support team assists with setting up all scenarios, widgets, and routing turnkey at no extra cost, ensuring you don't lose a single lead during the transition.
avatar
Can we keep our existing company phone numbers?
Yes, absolutely. If your current numbers operate via SIP protocol or your provider offers SIP connectivity, we seamlessly integrate them into UniTalk. Additionally, you can rent new multichannel numbers (mobile, local, or toll-free/0800) in over 150 countries worldwide with a single click.
avatar
How does UniTalk integrate with our CRM system?
UniTalk features over 40+ out-of-the-box integrations with major CRM and ERP platforms (Zoho, KeyCRM, SalesDrive, HubSpot, etc.). Integration takes just a few clicks without requiring software developers. For custom or proprietary systems, we offer an open REST API and Webhooks. All calls, chats, recordings, and ad sources are automatically synced to the customer profile.
avatar
How is technical support handled after onboarding?
Our tech support operates 24/7/365. We respond with real humans — no bots, generic canned replies, or bureaucratic red tape. Our average response time is just 127 seconds. Our specialists assist with resolving technical issues and optimizing system configurations for your team.
avatar

Ready to achieve the same
result?

Submit a request — and we’ll show you how UniTalk can help your business avoid missed calls and automate routine tasks.

Request a free demo