Scale profits with a

Voice AI Agent

powered
by your own telephony

Trust AI with up to 80% of routine calls, allowing your managers to focus on high-priority deals. The Voice AI Agent works inside UniTalk, reducing lead loss 24/7.

Order a consultation

faster process scaling with Voice AI Agent

adherence to scripts, communication standards

handles up to 80% of routine customer communications

Voice AI Agent works without days off, holidays, sick leave and vacations

How much money are you losing on missed calls?

We’ll calculate only the real money lost from missed calls, not abstract time savings

Call volume

Number of incoming calls per month

% of missed calls

Average rate: 12–18%

Sales quality

Call-to-sale conversion rate

Average order value

Call duration

Average duration per call, min

Where is your business losing profit right now?

01.

Calls get lost

Customers can’t get through or wait too long.
02.

Managers can’t keep up

Peak workloads = missed opportunities.
03.

No transparency

It’s unclear who called, for what purpose, and how it all ended.
04.

Growth = more expenses

To handle more inquiries, you hire people instead of automating.
05.

Decisions are made blindly

Without call data, it’s difficult to manage sales and marketing.

Flexible customization for your processes

We customize Voice AI Agents for your specific business scenarios: it understands context of conversations, maintains natural dialogue even when customers switch topics, handles common inbound

Initial lead qualification

The AI agent identifies customer needs and forwards only relevant inquiries to the team.

The team works with qualified leads.

Product and service FAQ

The AI agent answers repetitive questions about services, working hours, pricing, preparation, or inquiry status.

The team works without burnout and finally has a unified format for delivering information.

Appointment scheduling or inquiry submission

The AI agent autonomously schedules appointments, processes orders or inquiries, and logs them in the CRM or calendar.

Faster inquiry handling and higher conversion.

Handling peak workloads and after-hours inquiries

The AI agent answers calls during peak hours, weekends, and holidays when the team is unavailable.

Clients receive responses 24/7, and the business doesn’t lose revenue.

Technical support and troubleshooting

The AI agent autonomously resolves common technical issues using the knowledge base. If the required information is unavailable, the system instantly connects the appropriate specialist.

Faster issue resolution and reduced workload for the support team.

30+ languages, international market entry

Helps scale your business. Significantly simplifies expansion into new (or international) markets.

Repeat sales activation

The AI agent brings clients back into your sales funnel: it calls with reminders, follow-up offers, or personalized deals.

More repeat sales and increased LTV without adding workload to the team.

Promotional campaigns

The AI agent informs clients about promotions, new products, or seasonal offers through outbound voice calls.

Systematic customer engagement and increased offer awareness.

Instant lead follow-up

The AI agent calls the client immediately after detecting interest, preventing the lead from «cooling off» and turning intent into real action.

Increased lead conversion by contacting customers at the moment of peak interest.

New orders confirmation

The AI agent calls new leads to verify order details and payment methods. The call results are automatically recorded in your CRM, preparing the deal for shipping without involving a manager.

Higher conversion and fewer cancellations.

Inbound lead qualification

The AI agent instantly calls a new inquiry to confirm interest and qualify the lead according to your criteria. The manager receives a «warm» client in the CRM with all the necessary data to close the deal.

Higher lead quality and greater sales efficiency.

AI recruiter

The AI agent calls candidates to confirm their availability and conducts initial screening based on your questionnaire. Your recruiters work only with interested specialists who meet the key requirements of the vacancy.

Time savings for HR and higher-quality candidate selection.

Voice AI agent — an extension of your team, not a replacement

Always available

The Voice AI agent processes inquiries 24/7, including peak periods and after-hours when your team is physically unable to keep up.

Takes the routine work off your team’s shoulders

AI handles typical and repetitive inquiries so managers can focus on tasks that directly impact revenue.

Handles high call volumes

The system handles more inquiries without overloading staff and without compromising service quality.

Gives the team focus

Managers receive pre-qualified inquiries instead of manual, unmanaged call handling.

Scales the business without increasing the team

You handle a growing customer flow without additional hiring or increased operational costs.

Ensures consistent service quality

The AI agent processes inquiries using unified logic, ensuring a predictable level of service.

See how the Voice AI agent works in a real-world scenario

CSS G-Car — voice agent for auto service

The Voice AI agent handles inbound calls, clarifies customer requests, offers services, and instantly schedules an appointment.
All call details are automatically recorded and sent to the management system without administrator involvement.

+38 (073) 640 90 20

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Try the AI agent in action

Automated qualification of inbound leads in UniTalk

No inquiry gets lost. Only pre-qualified leads reach the sales team.
The Voice AI agent handles inbound calls and inquiries, clarifies customer needs, records key parameters, and automatically creates a lead in the CRM.
The system independently qualifies the inquiry and forwards it to the assigned manager without delays or manual processing.

+38 (073) 433 23 80

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Try the AI agent in action

Benefits of the Voice AI Agent

Operates 24/7 without any losses Every call is answered, even during peak hours

Single standard of communication Clients receive consistent service regardless of shift or manager

Relieves the team of routine tasks The agent handles typical requests and initial qualification

Scales without increasing the team More calls and leads without hiring or training

During the conversation
the Voice AI agent ensures:

Immediate recording of call result

The agent automatically creates a lead or order in the CRM — without losing any details

Personalized customer communication

Addresses the client by name and uses CRM data in real time

Continuous post-call follow-up

Sends confirmations, details, or reminders via SMS or messengers

Controlled handoff to the manager

Transfers the call to the responsible employee at the right moment

We set up a Voice AI agent for your business with no extra effort required from you

Request → understanding the task

2 min

Submit a request — we clarify your workflow scenario. No technical details or complex forms.

Brief → conversation logic

30 min

We build dialogue logic around your business.
The agent speaks your service’s language.

Creation → testing

Creating and testing the first version of the Agent.
You see the results even before launch.

Launch into operation

Finalizing the last details and launching the agent
into real business processes

Launch a Voice AI Agent for your business

Why do businesses choose UniTalk?

Flexible, reliable, modern platform for calls and customer service

Calls, inquiries, call recordings, and team accountability are all gathered in one workspace.
No need to integrate CRM, chats, IP telephony, and analytics separately — everything works together.
Setup without servers, technical knowledge, or specialists. Everything runs in the cloud.
UniTalk scales for any business — from a startup to a large contact center.

UniTalk shows how your team works with customers from the first call to the final result.
You can see manager efficiency, conversation quality, losses at each stage, and the real conversion of every inquiry.
40+ integrations with the most popular systems and a flexible API
Responding quickly. Explaining in plain language. Guidance at every stage.
iOS, Android, Windows, Chrome — calls from any device.

Support that keeps your business running

We react before a problem even affects your work.
No queues, no bots, and no «leave a ticket» requests.

Check how UniTalk support works

Facts about our support

127 sec - average response time, even on the free plan
33 seconds - on the paid plan
24/7/365 - truly no weekends or holidays

Understands your business processes like no one else

Frequently Asked Questions

Will Voice Agent replace my team?

No. An agent does not replace people, but helps them. It will take care of a large volume of routine calls so that the team can focus on important tasks and business development.

Gloria

Does the Voice Agent understand the context of the conversation?

Yes. Agent analyzes the content of the conversation and responds naturally, like a real interlocutor.

Gloria

What happens if the Voice Agent can't help my customer?

In this situation, the Agent will correctly explain the situation to the customer and transfer the call to your manager. After that, you can review the conversation in the Speech Analytics report and make changes to make the Voice Agent even more effective.

Gloria

How can I control the work of the Voice Agent?

All calls are stored in your UniTalk account. You can listen to them at any time and use Speech Analytics for deeper call analysis completely free of charge!

Gloria

How does the Voice Agent respond to inappropriate questions?

The agent follows the given instructions and always communicates professionally and calmly. We configure it to respond within your business context.

Gloria

Can the Voice Agent be configured to match the company's Tone of Voice?

Yes. We take into account the tone and style of your company. If desired, the Agent can even speak in your own voice, or in the voice of your best manager.

Gloria

Can the behavior of the Voice Agent be changed?

Yes. We respond quickly to your requests and make changes when you have new processes or goals for your Voice Agent.

Gloria

Is it possible to connect CRM or other services?

Yes. Voice Agent easily integrates with any system and helps automate your work processes.

Gloria

UniTalk Voice AI Agent will help you earn more

Connect Voice AI Agent