Auto dialing.
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Auto dialing
Instant call to hundreds of thousands of your customers. The flow of hot leads without the active participation of your employees.
Autodial is a flexible solution for automatic phone calls to your contact database. UniTalk technology allows you to make auto-dialing at any speed and with any number of phone numbers in your customer base.
58
% +
increase the number of calls from your customers
11
million +
phone calls monthly
5
+
years on the market
21
+
ready-made integrations with various systems
AUTO DIALING
EFFICIENT SOLUTION FOR YOUR BUSINESS
Helps relieve the burden on operators and automate routine operations. Auto-dialing is useful for notifying customers about promotions, order status, and debts when conducting surveys (including using the interactive voice menu-IVR).
Call “sleeping” customers
Conduct polls
Call debtors
Inform about promotions, discounts
FUNCTIONAL CAPABILITIES
Suitable for repeat sales. Informing customers about new products, promotions, goods, and services.
Suitable for repeat sales. Informing customers about new products, promotions, goods, and services.
Suitable for calling large customer bases by operators without a break between calls.
Allows you to set up a flexible distribution of incoming calls between employees according to specified rules and priorities.
Keep callers on the line if all operators are busy. The first available operator will take the call.
Call transfer is possible to another employee(s) to an internal number, landline, or mobile phone number.
UniTalk virtual PBX provides three options for auto-dialing:
Auto-dialing without the participation of an operator
Auto-dialing will help you call thousands of customers in a couple of minutes and will voice a pre-recorded message. Informing about discounts, promotions, account status, debts …
Auto-dialing with transfer to the operator
Auto-dialing will play audio and, if interested, will connect the client with the operator.
Predictive, Progressive auto-dialing
The operator or manager does not need to be constantly waiting for a call to be answered. The system automatically calls the subscriber, and when he picks up the phone, it forwards the call to the operator.
INTEGRATIONS
FREQUENTLY ASKED QUESTIONS
How fast is auto-dialing connected?
Connection and configuration take up to 10 minutes.
What Internet is suitable for auto-dialing?
A prerequisite for a good quality of IP-telephony communication is the presence of a stable Internet signal, at least 128 Kbps (both ways) per active call. The recommended speed/width of the Internet channel is 156 Kbps.
1. The delay when sending packets should not exceed 100 ms
2. Packet loss should not exceed 2%
3. Not recommended:
– Use of a channel implemented using ADSL technology.
– Simultaneous use of the channel for both telephony and office PCs
– Use of the channel of cellular operators (3G / 4G (LTE) technologies.
– Use of a channel organized by means of satellite communications.
This leads to a deterioration in the quality of communication (stuttering, interruption, poor hearing, echo)
Is it possible to keep the current company numbers?
Yes, in most cases it is possible. Contact the Sales Department for advice
Is it possible to rent a SIP number from UniTalk?
Yes, it’s possible. The service of renting telephone numbers for various countries of the world is available in the Personal Account in the IP-telephony section -> External lines -> Rent a line
