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IP Telephony

IP telephony that is convenient to use and easy to manage.

Internet calls, call recording, client history, and team analytics — all in one account, without complex equipment and lengthy setup.

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IP telephony for business helps you grow faster

IP telephony (or VoIP telephony) is a modern communication technology that transmits voice over the internet. It allows businesses to organize stable communication with clients without buying complex equipment. You get multi-channel numbers, deep integration with CRM, and full control over your team’s calls in a single, user-friendly dashboard.

Do not miss calls and requests If a client calls during non-working hours, the system will record the missed call, and you will not miss a single potential lead.

Receive dozens of calls simultaneously Thanks to multi-channel lines, your business line will never be busy for a client again. Dozens of agents can simultaneously receive incoming calls on a single corporate number without failures or delays.

Unite mobile and office numbers into one system Your team can work from home, in the office, or on a business trip, using computers, smartphones, or IP phones. All corporate communication is synchronized, and the manager can see each employee's statistics in real time.

Save the entire history of communication with the client in CRM UniTalk seamlessly integrates with your CRM system. During an incoming call, the client's card opens automatically, and the audio recording of the conversation is saved in the history of the deal, lead, contact, etc., for convenient service quality control.

How IP telephony from UniTalk works

A single ecosystem that combines all the necessary tools to control calls and grow your sales.

Cloud telephony and PBX

Unite all mobile and office numbers into a single corporate network.
Set up smart routing and interactive voice response (IVR).
Make and receive thousands of calls simultaneously without failures or busy lines.
Communicate for free within the team from anywhere in the world.

Seamless integration with CRM

Connect telephony to Zoho, SalesDrive, KeyCRM, and other systems.
Forget about manual data entry — the client's card opens automatically during a call.
Save audio recordings of every conversation directly in the history of the deal, lead, contact, etc.
Use open API and webhooks to integrate custom business processes.

AI speech analytics

Turn conversations into structured data: AI identifies customer needs and common objections.
Evaluate managers' work and adherence to sales techniques using dozens of customizable metrics.
Instantly respond to complaints thanks to notifications about conflict dialogues and negative emotions.
Analyze 100% of calls without having to spend dozens of hours listening to them manually.

Advantages of UniTalk IP telephony

4 reasons to connect UniTalk IP telephony

Pay less — call more

Within the company — free. Worldwide — at favorable rates without hidden markups.

Every client — in one card

Recordings, call history, and client data automatically go into your CRM.

See everything happening in the team

Who is calling, how much, how, and with what result — all in one dashboard.

Fast scaling

A new employee or number — connection in minutes, without equipment.

Start a free 14-day trial

How to connect UniTalk IP telephony

You submit a request

We select a solution for your business
and agree on the details.

We connect and configure

We set up the telephony, integrate it with your CRM,
and check the connection quality.

You start earning more

You receive all calls, control the team, and
don't lose clients.

Request a demo

Tariffs

STARTUP

from

35 $

per month

Free 14-day trial. No credit card is required.

Connection and Configure UniTalk Virtual PBX

free
Number of Workplaces

3
Additional Workplace

no
Call Recording

2500 min
Interactive Voice Menu - IVR

no
Automatic Call Distribution

scenario
Autodialing

no
Predictive Dialing

no
Call Tracking (Static, Dynamic, Combined)

no
Speech Analytics

no
API

no
Support 24/7

yes

More Order

BUSINESS

from

65 $

per month

Free 14-day trial. No credit card is required.

Connection and Configure UniTalk Virtual PBX

free
Number of Workplaces

5
Additional Workplace

8 $/month
Call Recording

50 000 min
Interactive Voice Menu - IVR

single-leveled
Automatic Call Distribution

scenario, queue
Autodialing

free
Predictive Dialing

no
Call Tracking (Static, Dynamic, Combined)

from 5 $/month
Speech Analytics

0,05 $/min
API

free
Support 24/7

yes

More Order

CORPORATION

from

130 $

per month

Free 14-day trial. No credit card is required.

Connection and Configure UniTalk Virtual PBX

free
Number of Workplaces

10
Additional Workplace

10 $/month
Call Recording

500 000 min
Interactive Voice Menu - IVR

multi-leveled
Automatic Call Distribution

scenario, queue, notification queue, extended scenario
Autodialing

free
Predictive Dialing

free
Call Tracking (Static, Dynamic, Combined)

from 5 $/month
Speech Analytics

0,03 $/min
API

free
Support 24/7

yes

More Order

Cost of calls by country

Country	With local documents (Local entity)			Without local documents (Company from any country)
Country	Connection, USD	Monthly fee, USD	Calls, USD	Connection, USD	Monthly fee, USD	Calls, USD
Ukraine	0	4	0.0135	6	6	0.07
Poland	4	4	0.03	4	4	0.03
Romania	0	3	0.021	0	3	0.021
Slovakia	3	3	0.03	3	3	0.03
Slovenia	5	5	0.05	15	15	0.12
Israel	0	3	0.05	0	3	0.05
Spain	0	3	0.03	10	10	0.13
Germany	0	3	0.021	40	40	0.121
UK	0	3	0.022	0	3	0.022
USA	0	3	0.015	0	3	0.015

Numbers are available in 190+ countries.

Didn't find the country you need? Leave a request, and we will help you choose the best solution

Submit a request

* The cost of numbers and tariffs is approximate and may change depending on the exchange rate, the selected region, and your individual settings.
Please verify the final price and connection details with our manager.

Is your industry on this list?

E-commerce and retail

No missed requests during sales seasons. Connect Toll-Free 0800 numbers, route calls, and save the entire history in your CRM.

Medicine and clinics

Let patients get through on the first try and book appointments without waiting.

Service stations and auto repair shops

Process requests faster and resolve disputes using call recordings.

Services and support

Keep your team connected — one business number for all technicians and locations.

Why businesses choose UniTalk

24/7 technical support

Our team is available at any time — we will help, advise, and resolve.

A connection you can rely on

Uptime 99.98% — your clients get through, even when others are having "technical maintenance".

Fast connection

No servers, wires, or "the technician will come next week".

Your conversations are protected

Data encryption and secure servers — no leaks and no compromises on security.

Get a consultation

Companies that already drive results with UniTalk

Over 50 integrations with your services

View integrations

Take your business to the next level

Leave your contacts — we will show you how IP telephony helps you earn more, serve faster, and grow more confidently.

Frequently asked questions
about IP telephony

What do you need to start using IP telephony?

No servers or cables are needed. A stable internet connection and calling devices — a computer with a headset, a smartphone, or an IP phone — are enough. UniTalk Cloud PBX is configured remotely.

Can IP telephony be connected to our CRM?

Yes. UniTalk integrates with over 40 popular CRM and ERP systems, and via API — with practically any client system. Calls and conversation recordings are automatically saved in the client's card.

How does IP telephony differ from traditional communication?

It works via the internet, does not tie the business to a physical address, and combines mobile and landline numbers into a single system. Plus — dozens of business functions: analytics, call recording, multichannel capabilities, and call distribution.

Can we keep our current company number?

Yes, if your number works via SIP or your provider offers a SIP connection. In this case, we connect it to UniTalk — your clients continue to call the familiar contact number.

How much does IP telephony cost for small and medium-sized businesses?

The cost depends on the tariff plan and the set of features. On average, IP telephony is cheaper than traditional communication: internal calls are free, there are no equipment costs, and international rates are favorable.

Is IP telephony suitable for remote teams?

Yes, this is one of its key advantages. Employees can take work calls from any device anywhere, and the manager can see statistics for each employee in a single account.

How does a call work and where is the data stored?

Voice is converted into digital data and transmitted over the internet (VoIP technology). Statistics, analytics, and call recordings are stored on UniTalk's secure cloud servers.

How stable is the connection?

UniTalk ensures 99.98% Uptime thanks to a geo-distributed cluster infrastructure. The sound quality on the client's side depends on their internet bandwidth.

How quickly can IP telephony be connected?

Connection time depends on your configuration — basic setup takes minutes, while more complex scenarios are coordinated individually.

Is IP telephony suitable for online stores and international companies?

Yes, it is the best solution for e-commerce. IP telephony allows you to quickly process a large volume of orders, avoid missed calls, and connect virtual numbers of other countries (including Toll-Free 0800) so that your foreign clients can call at local rates.

IP Telephony

IP telephony for business helps you grow faster

How IP telephony from UniTalk works

How to connect UniTalk IP telephony

Tariffs

STARTUP

BUSINESS

CORPORATION

Is your industry on this list?

Over 50 integrations with your services

Frequently asked questions about IP telephony

Frequently asked questions
about IP telephony