Notifications about the end of the tariff period
Comfortable communication starts with the absence of unnecessary worries. To ensure that technical reminders do not distract you from your business, UniTalk allows you to independently choose convenient channels for balance notifications.
To use telephony services, it is important not to forget to top up your balance on time, but what to do if you have everything under control, “and they keep calling and calling!”. On our part, we are trying our best to make sure that payment for services is made on your balance on time, so that they, in turn, are provided correctly and on time
We inform by sending notifications to Email, Telegram, and also call with a reminder about replenishment. Sometimes you request to inform only through one communication channel, for example, only by phone, or only by sending a message to Telegram
For our part, we can offer you to go to your personal account, to the “Project Settings” section and, for example, disable receiving notifications in Telegram, but leave notifications on Email, or disable both checkboxes and then we will call you and remind you of the need to top up your balance a couple of days before the end of the payment period.
Flexible notification management helps you stay focused on your work while remaining confident in the stability of your connection. Timely payment guarantees the uninterrupted operation of IP-telephony and all business integrations. If you have any questions regarding financial settings, our support team is available 24/7.
