Prices
UniTalk Service Packages (from 05.2024)
Service Name
Startup
from 35 $
per monthBusiness
from 65 $
per monthCorporation
from 130 $
per monthUniTalk Contact Center
from 130 $
per monthVirtual PBX Test Period
14 days – free
14 days – free
14 days – free
14 days – free
Connection and Configure UniTalk Virtual PBX
free
free
free
free
Migration from Other Phone Systems (Settings Transfer)
free
free
free
free
Number of Workplaces
3
5
10
10
Additional Workplace
no
8 $/month
10 $/month
15 $/month
Local Phone Numbers
yes
yes
yes
yes
Connecting a Client’s Own Phone Number
no
1 phone number – 10 $/month
1 phone number – 10 $/month
1 phone number – 10 $/month
Employee Personal Account
yes
yes
yes
yes
Call Recording
2500 min
50 000 min
500 000 min
500 000 min
Additional 10 000 Minutes of Call Recording
14 $/month
10 $/month
10 $/month
10 $/month
Interactive Voice Menu – IVR
no
single-leveled
multi-leveled
multi-leveled
Telephony Event Handler
no
yes
yes
yes
Automatic Call Distribution
scenario
scenario,
queue
queue
scenario,
queue,
extended scenario
queue,
extended scenario
scenario,
queue,
notification queue,
extended scenario
queue,
notification queue,
extended scenario
Client-Manager Linking
no
yes
yes
yes
Call History
unlimited
unlimited
unlimited
unlimited
Contacts
unlimited
unlimited
unlimited
unlimited
Prompter
no
free
free
free
Phone Answering Machine Detection (per detection)
no
0,03 $
0,015 $
0,0075 $
Callback Button “Click to Call” on the Website
no
Click to Call Pro – 2
Click to Call Pro – 4
Click to Call Premium – 1
Click to Call Premium – 1
Click to Call Pro – 4
Click to Call Premium – 1
Click to Call Premium – 1
Additional “Click to Call” PRO Button
no
1 $/month
1 $/month
1 $/month
Additional “Click to Call” PREMIUM Button
no
20 $/month
20 $/month
20 $/month
Speech Synthesis
no
yes
yes
yes
SMS/Viber Newsletters
no
yes
yes
yes
Backup Phone Line
no
15 $/month
15 $/month
15 $/month
Connecting the Client’s Asterisk
no
yes
yes
yes
Phone Numbers SPAM Monitoring (per check)
no
no
0,1 $
0,05 $
Autodialing
no
yes
yes
yes
Autodialing Setup
no
1 dialing – 50 $
1 dialing – 26 $
1 dialing – 26 $
Autodialing Tariffication (per second)
no
individually
individually
individually
Additional fee for auto-dialing from personal phone numbers
no
0.01 $/min
0.01 $/min
0.01 $/min
Predictive Dialing
no
no
no
free
Voice Robot
no
yes
yes
yes
Number of Autodialing and Voice Robot Launches
no
unlimited
unlimited
unlimited
Autodialing Statistics Access
no
yes
yes
yes
Number of Contacts for Autodialing
–
unlimited
unlimited
unlimited
Operator Analytics
free
free
free
free
Call Tracking (Static, Dynamic, Combined)
no
from 5 $/month
from 5 $/month
from 5 $/month
Speech Analytics
no
0,05 $/min
0,04 $/min
0,03 $/min
Mobile application
free
free
free
free
Chrome Extension UniTalk Web Dialer
free
free
free
free
Integrations
no
free
free
free
API
no
25 000 requests
100 000 requests
500 000 requests
Additional API requests
no
0,02 $/1000 requests
0,06 $/1000 requests
0,06 $/1000 requests
Webhook
no
50 000 Webhook
200 000 Webhook
1 000 000 Webhook
Additional Webhook
no
0,1 $/1000 Webhook
0,06 $/1000 Webhook
0,06 $/1000 Webhook
Deferred event handlers
no
10 000 events
20 000 events
50 000 events
Additional deferred event handlers
no
0,02 $/1000 events
0,06 $/1000 events
0,06 $/1000 events
24/7 Support
yes
yes
yes
yes
Support Package Free
free
free
free
free
Support Package Silver
no
100 $/month
100 $/month
100 $/month
Support Package Gold
no
500 $/month
500 $/month
500 $/month
Voicemail Recording (Greeting) by Announcer (per 1)
no
from 25 $
от 25 $
от 25 $
IP Phone Setup
individually
individually
individually
individually
Knowledge Base Access (Instructions)
free
free
free
free
Self-service PBX Setup without Restrictions
yes
yes
yes
yes
Package deals for calls
Package 500 minutes + number (5 channels)
individually
Package 2500 minutes + number (5 channels)
individually
Package 5000 minutes + number (5 channels)
individually
Package 10 000 minutes + number (5 channels)
individually
Package 25 000 minutes + number (15 channels)
individually
Package over 25 000 minutes
individually
Tariffication over the minute package Startup, Business
individually
Tariffication over the minute package Corporation
individually
Additional 10 channels
individually
Additional 20 channels
individually
Additional 50 channels
individually
Additional 100 channels
individually
Over 100 channels
individually
3 months – 10%
6 months – 15%
12 months – 20%
More than 12 months – individually
For wholesale customers, personal rates are provided. The final cost may vary. Information about the availability of telephone numbers of the country you need and personal tariffs can be obtained from your personal manager.
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+38 (093) 170 08 00 .
