Business-chats Viber — A direct channel for exchanging messages between a brand and a client.
This type of advertising is also called official viber. The main feature of the official Viber – is the presence of a Viber ID.
Effective Mass advertising mailings and trigger messages in Viber
Maximum of possibilities for dialogue with the client and smart automation in the popular messenger.
Viber from Unitalk — is a powerful tool for attracting, supporting and retaining clients. Create a business-account, launch mass advertising and informational mailings, automate communication through chat-bots and connect online-chats — all in a single convenient ecosystem.
Create Viber-mailing
registered users in the whole world
active users monthly
Available in over 190 countries
business-accounts use Viber for communication with clients
Simple and user-friendly interface
Business chats in Viber
Viber ID – it is not just an Alpha-Name of the Company, but much more:
- Personal VIBER – ID (sender’s name) – up to 30 symbols – UniTalk
- Verification sign (blue checkmark) – that confirms the official status of the mailing and signature (the sender has passed Viber’s verification)
- Company logo
- Phone number
- URL-address of the site
- Chats (where the account is used) and the last message
- Category (Sphere of activity) : IT
- Actual address
- Information about the company – up to 400 symbols
Variety of messages in Viber for business
Advertising (Promo) Viber-messages
- Text – up to 1000 characters of Cyrillic or Latin alphabet
- Emoji
- Image
- Button to go to the site – with links to URL-addresses
- Active phones and links – clickable
Variety of messages in Viber for business
Transactional Viber-messages
A message, may contain:
- Text (up to 500 characters of Cyrillic or Latin alphabet)
- Active phones and links (clickable)
MANDATORY REGISTERED
MESSAGE TEMPLATE IN VIBER!!!
Variety of messages in Viber for business
Viber 2 way and Chat sessions
This channel allows your brand to register one Viber ID, which makes it possible to carry out mass mailing of messages and receive answers from clients, while maintaining the line of dialogue without the need to switch between chats. You will be able to optimize costs, use auto-replies, exchange documents, and also send photos and videos from clients to brands. In addition, you can pin a message or create a chain of messages at the top of the business-chat.
Create Viber-mailing
Viber Carousel: Present your products brightly and effectively
Present up to 5 items
Each carousel item is a separate showcase with a unique offer.
Visual and text content
Add images and detailed descriptions for each item to attract customers.
Unique calls to action
Configure up to 2 buttons for each item. This allows you to direct customers to different product or service pages, maximizing conversion.
Personalize and highlight
Use text formatting and emojis to make your messages even more appealing and clear.
Which businesses is it suitable for
Fitness-center
🔐 Transactional:
Congratulations! You have successfully paid for the ‘Maximum’ subscription for 6 months. Thank you for being with us!
⚙️ Service:
We remind you, you are signed up for a personal training tomorrow at 19:00. Please do not be late.
📢 Promo:
Hello, [Name]! There are 3 spots left in the new TRX group. Sign up now and get a 15% discount for the first month!
Sign up
Food delivery service
🔐Transactional:
Your order №9876 from [Restaurant Name] is accepted. Approximate delivery time – 45 min.
⚙️ Service:
Unfortunately, your courier is delayed in a traffic jam. The expected arrival time has been changed to 20:15. We are giving a promo code DELAY10 for a -10% discount on the next
📢 Promo:
Missed pizza? Order any two and get the third, ‘Margherita’, as a gift! The offer is valid until the end of the week.
Sign up
Bank
🔐 Transactional:
Purchase operation for the amount of 520.00 EUR in ‘ROZETKA’ is successful. Your balance: 2 450.50 EUR.
⚙️ Service:
Dear client, 10.07.2025 – is the scheduled payment date for your credit. Amount to be paid: 1500 EUR.
📢 Promo:
A credit limit up to 75 000 EUR is approved for you! Activate it in the app with one click
Sign up
Car dealer / Service station
🔐 Transactional message (after service):
Your car [Make, Model] is ready for collection. The amount payable for the work performed: 4500 EUR. We look forward to seeing you at our service center!
⚙️ Service message (maintenance reminder):
This is a reminder that it’s time for your scheduled maintenance. Your car’s mileage is approaching 60,000 km. Make an appointment at a convenient time to maintain your warranty and safety on the road.
📢 Promo message (special offer):
Hello, [Name]! Get your car ready for winter by the end of the month with a 20% discount on the “Tire mounting + chassis diagnostics” package.
Take care of your safety in advance!
Sign up
Insurance company
For insurance companies, it is important to maintain trust and inform customers in a timely manner.
🔐 Transactional message (policy issuance):
Your insurance contract ‘Liability insurance’ №12345678 has been activated. Validity period: from 02.07.2025 to 01.07.2026. Your electronic policy is attached.” (A PDF file of the policy is attached to the message
⚙️ Service message (payment reminder):
Dear customer, in 7 days your next payment under your life insurance contract is due. Amount: 1200 EUR. You can easily pay it online.
📢 Promo (cross-selling):
Are you planning a vacation abroad? Don’t forget about travel insurance! Apply for a policy online in 3 minutes and get protection for the whole family from unforeseen situations.
Sign up
We offer Viber-mailings for companies from any sphere of activity
Interactive and entertaining content
Promo: Spin and Win! 🎰 Get +200 freespins and 100% bonus on your first deposit at [Name] Casino! Don’t miss your chance to hit the jackpot! 👉 [link] Picture button
Verification and information messages
[Name]: Your registration confirmation code: 882154. Do not share this code with anyone. Expiration date: 10 minutes.
Advertising campaigns and digital monetization Promo message
Promo: Ready to earn? New gambling affiliate “Gambling Plus” offers +20% to your first payout! Exclusive offers, high CPA rates, and fast payouts. Join and earn! ➡ [link]
Button for more details
Verification and information messages
“Gambling Plus: Your payout request #783321 for $458 has been successfully processed.
The funds will be credited to your account within 24 hours. Statistics: [link to your account].
Financial services and lead generation platforms (FinLead)
Promo: Need money urgently? [Name] will help! First loan up to EUR 15,000 at 0.01%! Approval in 5 minutes, money immediately to your card. No questions and no inquiries. Click! ➡ [link]
Image button
Verification and information notifications
[Name]: Your loan of 5000 EUR is approved! Contract signing code: 1984. Enter it on the website to receive the money. Agreement: [link to document].
200€/ month*
*the cost of the minimum volume of services on the date of payment for one Viber-ID for a CALENDAR MONTH!
Services of the Official Viber are provided in packages, with a monthly subscription fee.
Contact the sales department
Cost ofone message
Promo (Advertising)
Newsletter with a promotional or commercial offer
0,028
€
Per message, excluding VAT
7200
Volume (quantity per package)
Get started with Promo message
Transactional
Service message with information about user operations or actions
0,01
€
Per message, excluding VAT
19000
Volume (quantity per package)
Get started with a Transactional message
Our advantages
Create Viber-mailing
How to start sending Viber-mailings in 4 steps
Registration
Independently or with the help of a manager
Brand verification
Official business-account in Viber
Tools setup
Use our convenient interface
Launch of mailings
Plan campaigns or send instantly
Create a Viber mailing
Frequently asked questions
How long does the registration of a Viber account take?
On average, the registration of a new account (business account) in Viber is carried out within 3 – 5 working days.
It’s better to schedule registration for the beginning of the month, but if it’s the middle, it’s also possible if the client plans to send out a mailing at the end.
Gala
If the Client uses one Viber ID, can he send both types of messages?
Yes. With one Viber ID, you can send either advertising or transactional Viber messages separately, or both types of messages.
Gala
What should I do if I plan to send more messages than are included in the package?
If the package volume is exceeded, an additional fee will be charged for each message according to the rates.
Gala
If the volume of messages specified in the package is not used, does the remainder expire?
Unfortunately, it cannot be carried over to the next period. This is Viber’s policy.
Gala
What do I need to do to keep my company account on Viber working all the time?
To use Official Viber, you need to pay a monthly subscription fee.
Gala
Why is the payment specified in EUR?
Because Viber – an international company and conducts settlements in Euros. You can pay in different currencies, but the conversion will be in euros according to the exchange rate.
Gala
If I am an individual, can I register a Viber ID?
The service is not available for individuals.
Gala
If I have a seasonal business and don't need a Viber ID for the whole year?
It is possible to suspend (freeze) the service three times a year if there is no need to send messages during a certain period of time.
Gala
I use another company's Viber, but you have better terms. How can I switch to you?
It is also possible to transfer your Viber ID from another company. This can be done once per quarter, but you must notify the company 30 days before the possible transfer date by sending them a written request. If the transfer is to take place on January 1, you must notify them by November 30.
Gala
Is it possible to ship to other countries?
Shipping to other destinations is possible. Other countries and their costs are discussed upon request from the customer. It is possible to connect up to 20 countries to one Viber ID. English descriptions are preferred. The cost will be slightly higher, depending on the quantity and destinations.
Gala
Viber-mailings.
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