Voice robot is a multifunctional technology for automating telephone calls to communicate with clients without human intervention. The voice robot makes or receives phone calls, recognizes human speech and conducts dialogue according to a given script.
people do not distinguish between a voice robot and a person
telephone calls are made monthly by our clients
savings on a voice robot compared to a call center
voice robot works seven days a week, holidays, sick leave and vacation
Complete the survey and receive an individual offer for the Voice Robot service from UniTalk
The Voice Robot makes or receives phone calls, recognizes human speech and conducts dialogue according to a predefined script. Delegate all routine work to the Voice Robot and use your spare time for more complex and creative tasks.
A flexible script builder allows you to customize the Voice Robot to meet the specific needs of your company. For example, as a solution for e-commerce, the Voice Robot confirms orders, reminds about deliveries, informs about promotions and monitors service quality.
Order confirmation and UpSale of additional products or services
Parcel storage expiration reminder
Customer satisfaction assessment and promotion information
An effective solution for EdTech and info-business — notifying about course start, segmenting incoming leads, updating outdated databases, and providing technical support. And this is not the whole list of Voice Robot capabilities for education.
Course start notifications
Lesson reminders
The Voice Robot will conduct preliminary candidate qualifications, remind about interviews, notify the base of candidates about open vacancies, provide feedback, and much more. This eliminates the human factor while processing large number of resumes and ensures that candidate contacts won’t be lost.
Initial interview conduction with the candidate
Providing feedback to candidates who were rejected
Updating outdated databases without sales manager involvement, increasing average transaction value, communicating with customers at any time of day, and high work productivity. The Voice Robot will save time and money on operational tasks in the service niche using a wide range of flexible settings.
Updating outdated databases and reccurring sales to customers
Appointment reminders
Conducting customer surveys and service quality assessments
The UniTalk voice robot is implemented individually for each client. The price of a Voice Robot depends on the required functionality that will solve the needs of your business.
Connecting the Voice Robot to the CRM system is carried out through ready-made integrations or via API.
We offer two options:
If you have a standard request, the Voice Robot will be ready in up to 5 days.
For complex requests with unusual scripts, preparation can take up to 2 weeks (generally, everything is calculated individually). This includes all stages: briefing, script writing and approval, audio recording, structure collection, and initial testing.
If the Voice Robot has already been prepared and passed all the testing stages, you can launch it in one click from your Personal Account.
Different types of audio and voices can be used in a Voice Robot:
This lets you choose the most suitable option for your business and customer needs.
A Voice robot will take over routine and predictable communication with customers, making it faster and more efficient. For example, by calling back contacts who have not responded before or processing the Pending Demand funnel, etc.
However, managers may be needed to handle unusual requests.
So let the Voice Robot cope with routine and your managers focus on more important tasks!
The Voice Robot can have a dialog with your customers in any language! This means you can use it in all your markets without any restrictions.
According to our research, 92% of people do not distinguish a Voice Robot from a human voice*.
We create the Voice Robot in such a way that it sounds organic, almost like a human. It conveys emotions, imitates human actions, creates pauses in a conversation, and more. Listen to the demo on our website and convince yourself!
* If the caller realizes that they are talking to a robot, we openly explain the purpose of the call and achieve the desired result. We do not mislead our customers.
