Viber Carousel: How to turn a single mailing into a mini-showcase for maximum sales

Tired of sending Viber mailings to customers that have only one photo and one link? Your new products, promotions, or services deserve more attention. Customers are used to dynamic content, and today a single static banner is often just a skipped message that fails to deliver the expected conversion.
At UniTalk, we know that your mailings should be more than just text — they should be a full-fledged functional, interactive showcase. Therefore, we present Viber Carousel — a new feature in our service that allows you to showcase up to 5 different offers in a single message.
Why is Viber Carousel a step forward for your sales?

Customers don’t want to waste time searching. They want to see options right away. Carousel solves this problem by turning a regular mailing into an interactive mini-catalog.
1. More products in one message
Instead of one position, you present 2 to 5 separate elements (products, services, key advantages) in one message. Each card is a separate banner with its own description, image, and buttons.
2. Personalized call to action (CTA)
Each of the five elements has up to 2 unique buttons. You can set custom CTAs for each product or service: “Buy this model,” “Request a consultation,” “See reviews.” Your advantage is that you guide the customer to a specific target page.
3. Visual appeal
Use bright, high-quality images, add a clear, concise description, format the text, and use emojis to highlight the main points and create the perfect image of your brand.
And what do I get out of it?
Implementation of Viber Carousel is not just a functional update — it is a direct investment in the effectiveness of your communication:
- Increase in conversion. By giving the customer a choice right away, you increase the chances that at least one of the 5 offers will interest them. Each offer has a clear CTA, reducing the customer’s path to purchase.
- Budget savings. You send one message but convey information about five products. This optimizes mailing costs and increases the profitability of your advertising campaign.
- Control over attention. The interactive carousel format increases the time a customer spends interacting with your mailing. It works like a mini-catalog where you can scroll, select, and immediately proceed to the target action.
UniTalk: reliability for your mass communication
We provide not only the tool itself but also a reliable infrastructure to ensure that your interactive mailings work flawlessly. This is your guarantee of stability:
- Guaranteed delivery: With our SMS cascade feature (Viber + SMS), you can be sure that your offer will reach everyone. If a message is not delivered via Viber, it will automatically be sent via SMS. You won’t lose a potential customer just because of technical limitations.
- 24/7 support: Our technical support will help you quickly verify your Viber account and set up your first carousel at any time of the day. You won’t be left alone with complicated settings.
Conclusion
The era of simple, static mailings is over. A customer is accustomed to visuals and interactivity. Try Viber Carousel and take your mailings to the next level: increase engagement, interaction time, and, most importantly, conversions.