A Script Without Control Is Just Text
How UniTalk and Let’s Call Automate Sales Quality
You’ve spent weeks building the perfect sales script. Every word is polished, objections are covered, and the team is trained. But a month later, nothing changes: conversion rates stagnate, and managers go back to selling “their own way,” ignoring standards.
Sound familiar? The problem isn’t the script itself. The real issue is control. Script compliance usually falls on the sales manager’s shoulders — and no one has the time to listen to hundreds of calls every day.
Why Even the Best Script Ends Up Forgotten
Most businesses face three key barriers:
- Subjectivity. A sales manager reviews two or three calls per week. That’s a random sample, not an objective picture of performance.
- Human factor. Managers get tired or burned out. Conversations become mechanical, and critical sales stages are skipped.
- Lack of focus. Without a clear evaluation framework, it’s hard to pinpoint where communication breaks down: greeting, needs discovery, or deal closure
The conclusion is simple: a script without control doesn’t work, and control without a script is meaningless. This isn’t about text — it’s about a sales methodology that must be followed systematically, not applied depending on a manager’s mood.
That’s why UniTalk and Let’s Call joined forces to build a system where technology works for measurable results.
The Solution: Expertise + Technology
The joint UniTalk and Let’s Call offering goes beyond advice. It’s a complete automation of communication-driven business processes, built step by step.
1. The Foundation by Let’s Call (Consulting)
Let’s Call experts audit your real sales conversations and create a tailored success framework:
- Sales script — a flexible, live conversation structure that naturally leads the customer to a purchase.
- Evaluation scorecard — clear criteria (from 0 to 100) for objectively assessing any call.
2. Automation by UniTalk (IT Solution)
We take your approved script and train UniTalk Speech Analytics to recognize it in real conversations. The system analyzes 100% of calls, automatically detecting whether a manager greeted the customer properly, mentioned a promotion, or used prohibited phrases.
No more manual call reviews — the system does the work 24/7.
3. A Shared Result
You receive automated quality reports that reflect the real performance of your sales team, not a handful of handpicked calls. These insights support clear decisions: who needs coaching and who deserves a bonus.
What This Means for Your Business
When quality control becomes systematic, results follow quickly:
- Time savings for managers. Minutes spent reviewing reports instead of hours listening to calls.
- Full transparency. You know exactly how each manager performs — no guesswork.
- Higher conversion rates. Consistent execution of a proven sales methodology drives more closed deals.
- Faster onboarding. New hires reach target performance twice as fast because the system highlights mistakes from day one.
