Low dialing
Intelligent load balancing and AAR technology
instantly repeat the call for maximum dialing
SIP-Trunk
UniTalkUniTalk international SIP trunks are reliable multichannel communication for call centers, contact centers and large businesses with coverage in 150+ countries around the world. Multiple route redundancy (AAR-dialing), CLI, NCLI and CC routes, automatic detection of answering machines, and blocking protection
5 data centers
99.98% SLA Fault Tolerance, MOS 4.3 Voice Quality, <40ms Latency
Max. dialing efficiency
Automatic AAR dialing, CLI, EEA, NCLI, CC routes, block protection
150+ countries
Make calls around the world
Technical advantage of the solution from UniTalk
Powerful global infrastructure:
- 5 geo-distributed data centers with direct L2 channels.
- Provides: SLA 99.98% fault tolerance, MOS 4.3 voice quality, <40ms latency.
Uninterrupted global connectivity:
- Coverage of 150+ countries of the world, multiple redundancy and intelligent routing.
- Guarantees: continuity of communication and full control of the infrastructure.
Maximum dialing efficiency:
- Automatic AAR dialing, CLI, EEA, NCLI, CC routes, and anti-blocking protection.
- Provides a high level of dialing regardless of traffic or geography.
Who is UniTalk SIP-trunk for
Call centers
Outsourced internal teams that make a high volume of outgoing calls in different countries every day
Large companies
For businesses with high telephone traffic that operate in different regions and seek to centrally manage communications
Contact centers
Support teams that receive thousands of calls and need stability and instant scaling of communication channels
Government institutions
Hotlines, municipal services for which the security and uninterrupted operation of numbers are important
By choosing UniTalk you get
Global coverage
Single contract—landline, mobile, and Toll Free numbers in 150+ countries
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Maximum fault tolerance
SLA 99,98%, geo-distributed architecture of 5 data centers with direct L2-connections
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Scale without downtime
Add thousands of channels and numbers in a few clicks, without hardware limitations
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High quality of connection
Average MOS 4.3, automatic route reservation, and instant AAR redial
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Enterprise-grade security
Protection of TLS/SRTP, ACL, Anti-DDoS, and hiding customer numbers from operators
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Whatbusiness problems does UniTalk SIP-trunk solve
Complexity of scaling
Adding numbers and channels without additional
equipment in a few clicks
Poor call quality
Cluster architecture of 5 data centers, medium
MOS 4.3, and automatic route redundancy
guarantees stable sound
Loss of competitive advantages
Instant connection of numbers in 150+ countries and integration
with CRM/ERP to keep ahead of the competition
Dependence on many providers
All numbers and routes through one provider—easy management
and control
Number blocking
Automatic monitoring of spam tags and real-time number
replacement
Attachment to a physical office
SIP telephony works regardless of location and supports remote
and hybrid teams
Technical capabilities and integrations
Supported codecs
G.722, G.711 A/u, G.723, G.729; compliance to RFC 3261
Integrations
CRM/HelpDesk (Bitrix24, Salesforce, Zoho, Zendesk and 50+ other CRMs), IP-АТС (Asterisk, FreePBX, 3CX, Cisco), REST and Webhook API
Enterprise-grade security
ACL, Anti-DDoS, TLS/SRTP, hiding customer numbers
Analytics
Live statistics, AI tools for language analytics, automatic detection of autoresponders, detailed dashboards
Flexible selection of routes and trunks for your business tasks
Types of CLI to choose from
Support for localCLI, randomCLI, euroCLI, directCLI – to achieve the highest level of dialing in any region
Routes that work for results
CLI/EEA/NCL/CC routes with guaranteed stability and flexible routing
Intelligent balancing and AAR dialing
Automatic route reservation and alternate channel redialing
The perfect balance of price and quality
Our experts analyze hundreds of routes every day to ensure you get the best quality at a competitive rate
Why businesses choose UniTalk
1
High quality even under load
5 geo-distributed data centers, direct L2 connections, MOS 4.3 and <40 ms latency guarantee clear sound anywhere in the world
2
Quick start and scale effortlessly
Connect in 15 minutes, add numbers and channels in a few clicks — without complex technical integration or equipment
3
No lost calls
AAR dialing, randomCLI/localANI, automatic detection of answering machine, anti-blocking protection — you are always in touch with customers
4
Integrations that are already working
Compatible with IP PBX, CRM, ERP, HelpDesk and AI analytics via REST / Webhook API – easily fits into your IT architecture. More than 50 ready-made integrations in total
5
Centralized control and transparency
Live analytics, costs, channels, agent statuses — all in one intuitive account without unnecessary integrations
6
Global presence
150+ countries, mobile, landline, Toll-Free numbers — look local even without opening an office
7
Flexible financial model and safety
Pay-as-you-go model, 30% credit line, support for Stripe, USDT and local legal entities — the work does not stop even in case of force majeure
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Protection of infrastructure and number reputation
Your data, calls, and numbers are under full control. UniTalk is built with a focus on maximum stability and security of communications even under critical loads
Try UniTalk without risk
14 days free
Connect to UniTalk, test key features, and make sure of the stability of the connection yourself
Pay-as-you-go
Pay only for the resources you use. No fixed rates or "packages" – complete flexibility
Credit line 30%
In case of insufficient balance, the service continues to work—we automatically provide an advance
Quick start
You can make your first call today: authorization by IP or login and password, support for SIP codecs, and REST API
24/7 technical support - when every second counts
Everything—without delays, without barriers, without formalities.
Quality technical support when you really need it.
Quality technical support when you really need it.
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This is how quickly the support responds even in the free package
127 secondsAt night? On the weekend? On holidays?
Yes, we are always with you.
24 / 7 / 365
Average Response Time in Paid Support Package
33 seconds
Understands your business processes like no one else
Personal manager
Frequently asked questions (FAQ)
How does UniTalk guarantee the stability of the connection?
The network is built on 5 clustered data centers with direct L2 connections and an SLA of 99.98%. The system automatically reserves routes.
Galina
What happens if payment is delayed?
UniTalk activates a credit line of up to 30% of the average payment. The service doesn't stop — you work without pauses.
Galina
Are there any hidden fees?
No. The payment model is transparent: pay-as-you-go, without fixed tariffs. All conditions are open until you connect.
Galina
What should I do if my number ends up in spam?
UniTalk automatically replaces the number with the tag. Your team continues to work without dialing loss.
Galina
Is it safe? Will the data be intercepted?
All traffic is encrypted by TLS/SRTP. We use the corporate level of security, including Anti-DDoS, ACL, “closed” project mode.
Galina
What if my team doesn't have enough skills?
We provide full documentation, examples of settings and 24/7 professional technical support. A free test is also available to try everything without stress.
Galina
