Knowledge Base
- Support and Instruction Center for UnitalkStep-by-step guides, FAQs, and technical documentation for rapid configuration.
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How to Upload a Contact Table for Auto-Dialing
UniTalk's auto-dialing feature significantly speeds up operations with large customer databases. To launch a campaign, you don't need to enter each
TOP-UP BALANCE: HOW AND WHERE TO TOP UP, WAYS TO TOP UP YOUR BALANCE
To start or continue using UniTalk services, you need to top up your balance. You can do this by logging into your UniTalk personal account in the
Contact UniTalk technical support via Viber or Telegram
To contact UniTalk technical support, you need to be verified in Viber or Telegram Why is this necessary? How do I verify my account? Verification
Callback
The problem of a busy line or a long queue is an unavoidable reality for businesses with high call traffic, such as taxi services, large online
Notifications about the end of the tariff period
Comfortable communication starts with the absence of unnecessary worries. To ensure that technical reminders do not distract you from your business,
Possibilities of integrating UniTalk with ApiX-Drive
ApiX-Drive – is an online service and application connector. Allows you to set up data exchange between different systems and services without
Configuring the PortSIP Softphone on Android
Using a mobile application for making calls allows you to stay connected with your customers even when you are away from the office. PortSIP for
SETTING UP AN INFORMATIONAL AUTODIALER
AutoCall settings require a preparatory stage, when you need to create and upload to the office audio recordings that will be heard by people from
Integration of Bitrix24 with IP-telephony
Bitrix24 is a CRM system that helps to control all channels of communication with customers and automate sales. Integration of UniTalk IP telephony
Troubleshooting: how to solve the most common problems with IP-telephony
IP-telephony is one of the most stable ways of communication for business; it literally revolutionized the communications technology market. This is
INSTRUCTIONS FOR SETTING UP THE CLICK TO CALL BUTTON
To activate the Click to Call service, you need to: Go to the Click to Call screen; Click on the "Connect Click to Call" button on the form of the
Outgoing calls: setup scenario
In your UniTalk personal account, you can create flexible outgoing call distribution schemes to solve any business problems. To configure, you need
