Control, analytics, integrations with CRM and messengers – all in one account. Works without additional equipment, can be set up in 5 minutes.
users stay with us after the demonstration
increase in profitability after the implementation of the ATS
various integrations and event handlers, so integrate with anything, even a teapot
to connect the operator, no training or complicated instructions required
Business control - no Excel, no chaos, no losses
Fewer tickets, more stability, integration - in 2 clicks
The team's success is not a coincidence, but a controlled process
I don't wonder anymore - I know where the money goes and what comes back from it
I don't waste time on recording, I just sell
I'm not just a customer - I'm a satisfied customer
Forget about voice interruptions during calls — perfect sound quality guaranteed
That's how fast support responds, even in a free package.
127 secondsAt night? On weekends? On holidays? Yes, we are always with you
24 / 7 / 365
Average response time in a paid support package
33 seconds
Knows your business processes like no other
Personal manager
Call and chat dashboards, conversation recordings, and CRM integration show departments work in real time in a single window. You can immediately see key indicators: team workload and quality of request processing.
The platform has 99.98% fault tolerance, works in the cloud, and uses geo-redundancy. Even in the event of a failure, it automatically switches to backup nodes – work does not stop.
It takes 5-10 minutes to launch, without servers and complicated instructions. If necessary, our support team will connect remotely and help you set up everything for your processes.
Data is centrally stored in the system and synchronized with the CRM, including call history and recordings. When a team changes, access is disabled within a minute, and clients context is retained.
Add departments, numbers, and users in a few minutes without involving your IT specialists. Scaling does not require new equipment or architectural changes.
99.98% uptime on distributed cloud infrastructure with constant monitoring. Geo-redundancy ensures continuity – the system can handle peak loads without downtime.
There are 40+ ready-made integrations and an open API for custom scenarios. Plus, an event handler/webhooks – for your business processes without manual routine.
Updates, backups, and support – provided by UniTalk, with support available 24/7 and an average response time of 127 seconds. Remote configuration of users and typical processes reduces the number of requests to your internal support team.
You can add users, numbers, and access roles in minutes through the admin panel. Scaling doesn’t require any changes to your architecture or equipment purchases.
Data is stored centrally in the cloud with controlled access and backup. We adhere to GDPR terms and conditions – customer information is protected at the process and infrastructure level.
All calls are automatically fixed, recorded and transferred to CRM – nothing is lost. Missed calls are queued for automatic callback to quickly reconnect with the contact.
Dashboards show response speed, number of successful contacts, and missed calls. Call recordings and speech analytics provide material for analysis and targeted training.
There are recordings of all calls and speech analytics. You can listen to conversations, evaluate the tone of communication, and give specific feedback to the team or operator.
A single window with integrated data from CRM gives the same context to all managers. Mobile and desktop applications allow you to work synchronously from anywhere.
The system automatically initiates a call back by the first available manager and records the result in CRM. This way you don’t lose contact and keep the SLA for response speed.
Static/dynamic/combined call tracking is available, the system reads UTM tags and shows the source of each call. You can see which campaigns are actually generating leads and remove ineffective channels.
Yes, there are ready-made integrations with Google Analytics and CRM – connecting takes just a few clicks. Call data automatically appears in reports, without manual compilation in tables.
The reports show calls by channel and campaign, linked to UTM. You can quickly compare results and reallocate your budget to working sources.
Yes, SMS messaging and automated calls are available. You can reach your customer base in minutes and track the results in reports.
The callback button on the website and automatic callback ensure quick contact with the client. Requests do not ‘hang’ or get lost, and the manager receives a lead with the correct source.
