Analytics
Sales Scripts in Messaging: How to Build a Template Library to Sell More from Day One
Imagine this: a potential customer messages your store on Instagram at 9:00 PM. Your manager, trying to respond quickly, ignores the structure and
A Script Without Control Is Just Text
How UniTalk and Let’s Call Automate Sales Quality You’ve spent weeks building the perfect sales script. Every word is polished, objections are
Top 10 CRM systems for ukrainian businesses in 2026: overview and comparison
Customers are now virtually demanding hyperpersonalization: when their purchase history is remembered, the context of past conversations is retained,
What matters more to a customer: response speed or consultation quality?
Imagine this: a customer is looking for a service, visits your website, and leaves a request. 10 minutes pass, then 20, an hour — silence. Meanwhile,
Case Study: how sales automation ensured stability for a water delivery service during peak hours
In the water delivery business, one missed call in the morning is a lost customer. A single hour of phone downtime during peak intervals can halt
Top communication mistakes: how to stop losing customers in 2026
Every missed call or unanswered message is a lost profit. In 2026, customers expect instant reactions and a personalized approach. If your business
UniTalk Omni: Unite Calls, Chats, and Artificial Intelligence Tools in One Platform for a Customer Communication Revolution
Your Communication Pain Points: Why Separate Technology Means Lost Leads and Money You are a business owner or a manager looking for practical
