The Acceptable Use Policy defines the rules for using UniTalk services. The document explains which actions are prohibited to ensure the legal and ethical use of the services. Here you will find information about restrictions related, among other things, to the transmission of illegal content, infringement of intellectual property rights, and sending spam, with the aim of protecting all users and the company’s reputation.

The General Terms of Service is the primary document that governs the use of UniTalk products and services. It establishes the mandatory rules and conditions for every user, including account creation procedures, service ordering, payment conditions, and liability rules. Familiarizing yourself with and accepting these terms are necessary to start using our solutions.

The Service Level Agreement (SLA) defines the availability parameters of the services provided by UniTalk, including the rights and obligations of the parties. This document establishes a guaranteed service uptime of at least 97.98% per month and the response procedures in case of failures. This will allow you to understand what level of availability you can expect and what steps to take to receive compensation in case the promised standards are not met.

At UniTalk, we place great importance on protecting your confidential information. This document will allow you to learn how we collect, use, and transfer your personal data while you use our services. You will find out what data we collect, how we use it to provide and improve services, as well as what rights you have regarding your data. Our goal is to ensure full transparency and the security of your information.

This policy explains how UniTalk uses cookies and similar technologies to improve your experience on our website. You will learn what types of files we use, from those necessary for the site’s operation to analytical, advertising, and targeting ones. The document also informs you how you can manage your cookie settings to have full control over your data.