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- How Unitalk helps scale communications and sales.Tips, cases, and analytics for business owners, CMOs, and heads of sales.
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The perfect customer service: the path to unmatched customer loyalty
Every business knows that customer loyalty — is the foundation of productivity and growth. However, in today's world, where clients reach out via
Predictive Dialing: How to Increase Call Center Productivity 3x
How much time do your call center agents spend waiting? Manual dialing, long rings, answering machines, waiting for a free manager — up to 70% of
How to Avoid Losing Customer Trust? Local Virtual Numbers for International Business
Your business is ready to enter the international market: the product is perfect, logistics are set up. There is only one, but critical, obstacle
PHONE CALL SOFTWARE: VoIP SOLUTIONS OVERVIEW
VoIP technology allows you to make phone calls over the internet using various devices. In this overview, we will cover the main types of equipment
Call Analytics: How to Find Weak Spots in Sales
Every call in your sales department is a potential deal. But do you truly know what is happening during these conversations? Why do experienced
How to Effectively Use Call Information for Business Growth
In sales departments working with cold calls, an agent can make up to 150 calls daily. Each such call is not just a one-time communication but a
Cloud Computing: what it is and what business advantages it gives
In the next 5 years, 95% of all business workloads will be migrated to the cloud. Companies use cloud computing for various tasks, starting from
13 Best Productivity Tools for Working Remotely: Apps and Software for Working from Home
The modern workplace is no longer confined to the four walls of an office. With the advancement of digital technology, working remotely has become a
How to solve the problem of Unassigned traffic in Google Analytics 4
1 липня 2023 року користувачі Google Analytics перейшли на нову версію аналітики — Google Analytics 4. І для багатьох спеціалістів це стало причиною
How CRM implementation and integration with IP telephony change business. “AWP Republic” case
Друзі, сьогодні хочемо познайомити вас з нашими партнерами з Одеси — веб-студією «AWP Republic», яка вже довгий час впроваджує та супроводжує
HOW TO CONNECT YOUR GOOGLE ADS ACCOUNT TO GOOGLE ANALYTIC 4 AND IMPORT CONVERSIONS
This article is for those who are planning or already using paid traffic from Google Ads. In it, we will export the UniTalk IP telephony conversions
HOW TO SET UP EVENTS AND CONVERSIONS IN GOOGLE ANALYTICS 4 AND SET UP INTEGRATION WITH UNITALK
Для початку з’ясуємо, що таке подія та конверсія в новій GA4. Подія — це будь-яка дія на сайті (веб-ресурсі), яку можна відслідкувати за допомогою
