Knowledge Base
- Support and Instruction Center for UnitalkStep-by-step guides, FAQs, and technical documentation for rapid configuration.
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Zoho CRM integration with IP telephony
Note. Before performing the steps according to the step-by-step instruction, you must be logged in to UniTalk and ZohoCRM personal accounts with
Configuring the ZoiPer Softphone on Windows
To work with UniTalk cloud telephony on your computer, you need to install and configure a SIP client. ZoiPer for Windows is one of the software
Configuring the Zoiper Softphone on Android
Modern business demands mobility, and the ability to take business calls directly on your smartphone is standard for an efficient team. Zoiper for
3CXPhone Softphone for Windows (PC) Setup Guide
For the stable operation of a sales department or support service on Windows, it is essential to have a tool that combines simplicity and
Setting up a ZoiPer softphone on Ubuntu
Working in a Linux environment requires reliable communication solutions, and ZoiPer is one of the best softphones available for this operating
STEP-BY-STEP GUIDE TO SETTING UP TELEPHONE FOR MACOS
The Telephone app for macOS is a lightweight way to handle business calls directly from your computer. Integration with UniTalk IP-telephony allows
Instructions for setting up a PortSIP softphone on IPhone
1. In the App Store, search for and install the PortSIP application.
2. Enter the application, give it all the necessary
Access Rights in the UniTalk Personal Account: Maximum Control and Security
An efficient contact center requires not only powerful tools but also a clear structure. Granting employees only the necessary access rights ensures
What you need to provide to connect your SIP number
Do you already have your own SIP number and wish to connect it to UniTalk to leverage the advantages of our multi-channel functionality, call
Setting Up Call Forwarding to UniTalk Multi-Channel Numbers
You are not required to give up your existing, well-known client numbers to start benefiting from modern IP telephony. Call Forwarding to UniTalk
Audio files. How and which records to download and what to use for
Your voice is the face of your business. Having a professional and informative audio greeting (for busy numbers, no answer, or out-of-hours calls)
Linking a bank card and setting up auto top up of UniTalk balance
1. Log in to your UniTalk account 2. Go to the Finance - Card management section 3. Click on the “Add card” button, by doing so you create an account
