Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Top 3 Sales Objections That Kill Your Deals and How to Overcome Them
"I see, let us think about it." The call ended, the manager marked the status as "postponed," and never returned to this lead again. Sounds familiar?
Multi-button and Website Chat: Setting Up Design and CTAs to Increase Conversion by 15%
Having more communication buttons on a website does not guarantee more requests. Most of the time the opposite happens. When the screen is overloaded
The Problem Isn’t the Leads: How the First 5 Minutes After a Submission Kill Up to 70% of Sales
When sales fail to hit the target, the first reaction is “bad leads.” But in most cases, the problem isn’t traffic.The problem lies in response speed
What Is Phone Number Channel Capacity, and How Does It Help You Avoid Losing Customers?
Imagine this situation: you launched a great advertising campaign. The phones should be ringing off the hook, yet the office is silent. You check the
How to Create a Viber Mailing: A Step-by-Step Guide
Viber is the most popular messenger in Eastern Europe and Southeast Asia. While it is among the top ten messaging apps globally, in Ukraine it
Efficiency Over Burnout: How to Offload Routine Tasks to a Voice AI Agent and Free Up Managers for Sales
Imagine a typical day at the contact center of a large network company. The phone never stops ringing. Your managers are qualified specialists who
UniTalk and Asteril CRM Integration: A Step-by-Step Guide to Setting Up Calls and Chats
Asteril CRM is a convenient, powerful CRM system designed to automate online sales. Asteril CRM is an opportunity to maintain a single database of
UniTalk and Firmao CRM Integration: Setting Up Calls and Chats
UniTalk and Firmao Integration: Connection Guide Connect your telephony and chats with the Firmao CRM system to automate lead processing and
What is mobile marketing and how does it work?
Imagine an ordinary morning. You haven’t even opened your eyes yet, but your hand is already reaching for your smartphone to turn off the alarm. A
Sales in Messengers Without Chaos: How to Combine Telegram, Viber, and Instagram
At UniTalk, we provide a unified solution for managing customer communication, so we know one thing for certain: your customers have changed. They
UniTalk Multi-Button: Effective communication in just a few clicks
When a company uses multiple communication channels (from telephony to messengers), there is a problem with their convenient placement on the
How to Call Leads After a Webinar in 30 Minutes with UniTalk: A Guide for EdTech
You’ve just wrapped up a webinar. In your hands is a contact list with incredibly high conversion potential. These people have already invested time
