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feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Possibilities of integrating UniTalk with RemOnline
RemOnline – CRM for service centers. This is an effective tool for managing and automating the work of the service center. Integration of
IT Phone SETUP GUIDE
IT Phone is a convenient app that turns your smartphone into a full-featured business phone. By using it with UniTalk, you can receive customer calls
UniTalk personal account balances
This article provides an overview of all balance types within the UniTalk user account. Main, bonus, and credit balances are located in Finance –
Integration options for UniTalk IP telephony with Zendesk Support
Zendesk is a web-based customer support service. The service is convenient with an unlimited number of calls, cloud storage, integration with various
Integration with RoiStat
In your UniTalk personal account, go to the "Integration" section and select "RoiStat": Then go to the page in RoiStat and note the number of
Installation instructions and setting up UniTalk and RetailCRM integration
If you are using version 7 of RetailCRM, go to the RetailCRM account and select the menu item “Administration - Integration - API access keys”. Click
AmoCRM integration with IP telephony
1. In the UniTalk account, go to the menu item Integration – AmoCRM. Click the “amo connect” button. 2. If you are not yet authorized in
How to make and receive calls?
Organizing an employee's workspace is always a choice between flexibility and stability. Thanks to UniTalk, you can use your account to make and
How to Upload a Contact Table for Auto-Dialing
UniTalk's auto-dialing feature significantly speeds up operations with large customer databases. To launch a campaign, you don't need to enter each
TOP-UP BALANCE: HOW AND WHERE TO TOP UP, WAYS TO TOP UP YOUR BALANCE
To start or continue using UniTalk services, you need to top up your balance. You can do this by logging into your UniTalk personal account in the
Contact UniTalk technical support via Viber or Telegram
To contact UniTalk technical support, you need to be verified in Viber or Telegram Why is this necessary? How do I verify my account? Verification
Callback
The problem of a busy line or a long queue is an unavoidable reality for businesses with high call traffic, such as taxi services, large online
