Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Installation and usage of “UniTalk Web Dialer” in Google Chrome
UniTalk Web Dialer is a browser extension that brings all of your daily business communication into a single interface. Instead of switching between
INSTRUCTION FOR CONNECTING AND SETTING UP UNITALK AND CREATIO INTEGRATION
The UniTalk integration with Creatio is a comprehensive solution for automating sales and customer support teams. Combining IP-telephony and UniTalk
Instructions for connecting and configuring UniTalk and Creatio integration
In the UniTalk cabinet, open the menu item Integration - Creatio. Or follow the link Enter your account name, login and password. Click the “Connect”
INSTRUCTION FOR INTEGRATING UNITALK AND KEYCRM: HOW TO CONNECT AND WORK
KeyCRM is a modern Ukrainian CRM system designed to automate business processes in online commerce. Thanks to the integration of KeyCRM and UniTalk
INSTRUCTION FOR CONNECTING AND SETTING UP UNITALK AND CRM MONDAY.COM WORK OS INTEGRATION
The monday.com platform is a flexible workspace for business process management that, through UniTalk, transforms into a functional CRM with robust
INSTRUCTIONS FOR CONNECTING AND SETTING UP UNITALK AND PIPEDRIVE INTEGRATION
Integrating UniTalk IP-telephony and UniTalk Chat with Pipedrive turns your CRM into a powerful communication hub. This setup allows your team to
UNITALK UPDATE: ADDITIONAL EMPLOYEE MONITORING CAPABILITIES
Do you want full control over team productivity without constantly interrupting your managers? UniTalk provides you with objective data on team
How to check connection loss using WinMTR
Voice stability in IP telephony depends not only on internet speed but also on data integrity. If calls drop or audio delays occur, packet loss on
COMMON SOFTPHONE ERRORS AND THEIR CAUSES
Working with softphones is usually straightforward, but sometimes technical nuances can arise during setup or connection. Understanding error codes
What voice prompts can be heard during an unsuccessful call
Effective communication is not just about successful conversations, but also about understanding why a call failed. Voice messages, or "prompts,"
How to manually check sound quality and telephony connection
Communication quality is the foundation of stable customer interaction and business process automation. Even the most advanced telephony depends on
Possible problems when working with telephony via Wi-Fi and methods for solving them
The first thing to note is that not a single IP telephony complex can fully work on a WiFi network. We also support this position, since there are a
