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For E-commerce businesses, UniTalk has a wide range of functionality for effective teamwork.

Our solutions help to:

🛒 Track call sources to evaluate the effectiveness of advertising campaigns with Call Tracking.

📞 Improve the quality of customer service by recording and analyzing conversations with Speech Analytics without involving a manager.

🤖 Automate the processing of orders and consultations with a Voice Robot.

🔗 Integrate the platform with 40+ CRMs for quick access to customer data and automation.

With UniTalk, your e-commerce business will be closer to customers and more efficient in every interaction!

UniTalk – innovative solutions for education and information business!

Our services will help you optimize communication and increase the efficiency of the educational process:

📚 Virtual PBX: combines all your phone lines into a single system, ensuring uninterrupted communication between teachers, students and administration.

📞 Virtual phone numbers: provide the ability to have local numbers in different countries, making it easier to communicate with international students and partners.

🤖 Voice robot: automates processes such as class reminders, alerts about schedule changes, or informing about new courses, freeing up your employees’ time for more important tasks.

🎯 Call tracking: tracks the effectiveness of your advertising campaigns, helping you determine which sources attract the most students and optimize marketing costs.

📊 Call analytics for business: provides detailed call statistics, which allows you to analyze the interaction with students and improve the quality of service.

With UniTalk, your company will be able to implement modern technologies to improve the learning process and communication!

UniTalk platform services are designed to improve patient care and optimize the work of medical institutions:

🏥 IP telephony: ensures stable communication with patients, even during peak loads.

📞 Call recording: use it to control the quality of consultations and resolve disputes.

🤖 Voice bots: automate doctor appointment reminders, make appointments, and keep patients informed 24/7.

📊 Call analytics: analyze frequent requests to improve services and respond to patient needs.

🔗 Integration with CRM: allows you to store call history and patient contacts for quick access to important information.

💬 UniTalk Chat: communicate with customers through any additional communication channel – SMS, email, chat bots, website chats, etc.

UniTalk helps medical institutions to be closer to patients and work more efficiently!

UniTalk – modern tools for business of any industry!

Our services will help you create an effective communication system and improve customer experience:

📟 Virtual PBX: provides the ability to create a multi-level voice menu (IVR), automatic call distribution and integration with 40+ CRM systems, which increases employee productivity.

💬 UniTalk Chat: communicate with customers through any additional communication channel – SMS, email, chatbots, website chats, etc.

🤖 Voice robot: automates processes such as calling customers, reminding them of appointments, or informing them about new services, freeing up your employees’ time for more important tasks.

📤 Auto-dialer: automates the process of calling customers or partners, which is especially useful for mass notifications or order confirmation.

🔊 Voice Response (IVR): Creates a professional impression of your company, allowing customers to quickly get the information they need or be redirected to the appropriate department.

With UniTalk, your business will be closer to your customers, regardless of the scale and scope of your business!