Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Voice robots history
On the "Voice robots history" page, you can review the results of voice robot operations with convenient filters by date and certain parameters of
Condition profiles
Condition profiles are sets of conditions that can be saved in advance and referenced in the transition conditions of the voicebot tree. They can be
Storing call recordings on external servers
The configuration for integration with external storage can be created only if the corresponding service is available in the project tariff. This
Instructions for connecting and configuring UniTalk integration with G-PLUS CRM
Go to the G-PLUS CRM integration page in the UniTalk Personal Area and click “Connect”. The token is indicated in the G-Plus CRM Personal Area on the
Instructions for connecting and configuring UniTalk integration with Messageservice
TurboSMS implementation API key: Go to the “Gateway (API)” section, then to “API Settings”. Enable the “HTTP API” option and copy the current token
Instructions for connecting and configuring UniTalk integration with NCRM
Integrating UniTalk with NCRM allows you to unite your communications and sales management system into a single ecosystem. This enables you to
Instructions for Connecting and Configuring the Integration of UniTalk with Leeloo.ai
Connecting the integration Go to the Leeloo.ai integration page in the UniTalk Personal Account and click "Connect". The authorization token is
KOMMOCRM INTEGRATION WITH IP-TELEPHONY
1. Log in to the UniTalk cabinet, go to the Integration — KommoCRM. Click the “Connect” button. 2. If you are not yet authorized in the
How to connect and configure UniTalk integration with Firmao
Connecting the Integration Go to the UniTalk dashboard to the integration page with Firmao and click "Сonnect". Credentials are provided in the
How to set up AnyDesk on macOS
Step 1. Download and launch AnyDesk You can download the app using the following link. After opening the downloaded file, a window will appear where
How to build a strong customer service with the help of a Voice robot
70% of customers expect an instant response from the company to their request, and 55% expect to receive a response in an hour or less. These are the
Event processing in voice robots
The true value of a Voice Robot is revealed when it becomes part of your comprehensive business logic. Event Processing (Webhooks) in UniTalk allows
