Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
COMMON SOFTPHONE ERRORS AND THEIR CAUSES
Working with softphones is usually straightforward, but sometimes technical nuances can arise during setup or connection. Understanding error codes
What voice prompts can be heard during an unsuccessful call
Effective communication is not just about successful conversations, but also about understanding why a call failed. Voice messages, or "prompts,"
How to manually check sound quality and telephony connection
Communication quality is the foundation of stable customer interaction and business process automation. Even the most advanced telephony depends on
Possible problems when working with telephony via Wi-Fi and methods for solving them
The first thing to note is that not a single IP telephony complex can fully work on a WiFi network. We also support this position, since there are a
Why the Grandstream GXP 1610 IP phone does not ring
First, let's check the network status of the phone and the account on it:
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INSTRUCTIONS ON HOW TO CONNECT UNITALK INTEGRATION WITH ZENDESK
The integration of UniTalk IP-telephony with Zendesk transforms your support desk into a high-performance contact center. By merging these tools,
Possibilities of integrating UniTalk and Creatio
Creatio – it's a SaaS solution. Creatio combines the capabilities of a customer relationship management (CRM) system and a business process
UniTalk Update: CRM RemOnline Integration
RemOnline is a multifunctional Ukrainian CRM system designed for sales and service delivery. To set up the integration of UniTalk IP telephony with
Instructions for integration with OneBox
Let's set up the integration of Unitalk telephony and CRM OneBox. To do this, go to our CRM system and choose to install a new application. In the
UniTalk and SalesDrive Integration Capabilities
The integration of UniTalk and SalesDrive is the perfect solution for businesses aiming for maximum sales department automation. The combination of
Zoho CRM integration with IP telephony
Note. Before performing the steps according to the step-by-step instruction, you must be logged in to UniTalk and ZohoCRM personal accounts with
Configuring the ZoiPer Softphone on Windows
To work with UniTalk cloud telephony on your computer, you need to install and configure a SIP client. ZoiPer for Windows is one of the software
