Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Instructions for setting up a PortSIP softphone on IPhone
1. In the App Store, search for and install the PortSIP application.
2. Enter the application, give it all the necessary
UniTalk trial period and what it includes
We offer all our new users the opportunity to test UniTalk services free of charge for 14 days. During the trial period, you have access to the same
Access Rights in the UniTalk Personal Account: Maximum Control and Security
An efficient contact center requires not only powerful tools but also a clear structure. Granting employees only the necessary access rights ensures
What you need to provide to connect your SIP number
Do you already have your own SIP number and wish to connect it to UniTalk to leverage the advantages of our multi-channel functionality, call
Setting Up Call Forwarding to UniTalk Multi-Channel Numbers
You are not required to give up your existing, well-known client numbers to start benefiting from modern IP telephony. Call Forwarding to UniTalk
Audio files. How and which records to download and what to use for
Your voice is the face of your business. Having a professional and informative audio greeting (for busy numbers, no answer, or out-of-hours calls)
How to Check Business Numbers for Spam Flags (and What to Do Next)
Many companies use the same numbers for years, believing that stability equals reliability. However, there is a hidden enemy of sales team
Linking a bank card and setting up auto top up of UniTalk balance
1. Log in to your UniTalk account 2. Go to the Finance - Card management section 3. Click on the “Add card” button, by doing so you create an account
Blacklist. How to prohibit calls from specific phone numbers
Unwanted calls and spam not only distract your managers from important work but also reduce the overall efficiency of your sales or support
How to set up free calls between employees
An effective team is one that is constantly connected, but communication costs should never become a barrier. UniTalk allows your employees to
Quantity calculation of lines of a multichannel number
One of the distinguishing features of telephone numbers in IP telephony from numbers of mobile operators is multi-channel. What is it and how
🔔 How to set up low balance notifications
Your System Won't Shut Down Unexpectedly The main enemy of efficiency is surprise. And a sudden cutoff of outbound calls due to a zero balance is one
