Automatic call back to customers

We won’t miss a single client.

Automatic call back to customers is a solution to increase customer loyalty and prevent the loss of applications.

< 47 %

increase the number of your customers

7 +

years on the market

100 million +

phone calls monthly

40 +

ready-made integrations with various systems

If you missed a call from a client, this is not a reason to lose him!

 

Automatic call back to customers allows:

  • to carry out an automatic call back to telephone numbers that remained unanswered;
  • to carry out an automatic call back to the phone numbers that are indicated in the applications from your site;
  • to carry out an automatic call back to customers who have left a request for a “Callback”.

Reasons for missed phone calls:

  • insufficient number of operators;
  • absence or violation of the rules for processing incoming calls;
  • errors in setting up call routing;
  • problems with fixing missed phone calls;
  • lack of a notification system for missed calls;
  • the human factor in handling missed calls.

The system of automatic call back to customers is:

Reduce churn

Automating the handling of unanswered phone calls

Increasing customer loyalty and your profits

Increased ROI

Organization of a high level of customer service

How automatic call back to customers works:

When a phone call is missed, the UniTalk Virtual PBX automatically creates a task to call back to this subscriber at the number from which the caller is addressed.

As soon as your employee is free, UniTalk Virtual PBX will automatically initiate a callback.

Auto callback for missed calls is turned on/off in the UniTalk personal account – section “Project settings”.

Automatic calling back to customers is included in the functionality of UniTalk virtual PBX.
There is no additional charge.

 

Automatic call back to customers.
Want to become a UniTalk client?
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Request a call back or give us a call +38 (093) 170 08 00 .