Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
Installation instructions and setting up UniTalk and RetailCRM integration
If you are using version 7 of RetailCRM, go to the RetailCRM account and select the menu item “Administration - Integration - API access keys”. Click
AmoCRM integration with IP telephony
1. In the UniTalk account, go to the menu item Integration – AmoCRM. Click the “amo connect” button. 2. If you are not yet authorized in
How to make and receive calls?
Organizing an employee's workspace is always a choice between flexibility and stability. Thanks to UniTalk, you can use your account to make and
How to Upload a Contact Table for Auto-Dialing
UniTalk's auto-dialing feature significantly speeds up operations with large customer databases. To launch a campaign, you don't need to enter each
TOP-UP BALANCE: HOW AND WHERE TO TOP UP, WAYS TO TOP UP YOUR BALANCE
To start or continue using UniTalk services, you need to top up your balance. You can do this by logging into your UniTalk personal account in the
Contact UniTalk technical support via Viber or Telegram
To contact UniTalk technical support, you need to be verified in Viber or Telegram Why is this necessary? How do I verify my account? Verification
Callback
The problem of a busy line or a long queue is an unavoidable reality for businesses with high call traffic, such as taxi services, large online
Notifications about the end of the tariff period
Comfortable communication starts with the absence of unnecessary worries. To ensure that technical reminders do not distract you from your business,
Possibilities of integrating UniTalk with ApiX-Drive
ApiX-Drive – is an online service and application connector. Allows you to set up data exchange between different systems and services without
Configuring the PortSIP Softphone on Android
Using a mobile application for making calls allows you to stay connected with your customers even when you are away from the office. PortSIP for
SETTING UP AN INFORMATIONAL AUTODIALER
AutoCall settings require a preparatory stage, when you need to create and upload to the office audio recordings that will be heard by people from
Integration of Bitrix24 with IP-telephony
Bitrix24 is a CRM system that helps to control all channels of communication with customers and automate sales. Integration of UniTalk IP telephony
