Our latest publications
feature practical case studies, tips, and trends for business and communications. All the most interesting content from different categories in one place.
UniTalk Desktop App for Windows Setup Guide
The UniTalk Desktop App for Windows is a reliable solution for organizing an operator's workspace. Installing the standalone application ensures more
How to Set Up Speech Synthesis in UniTalk: A Step-by-Step Guide
The need for fast personalization and updating of voice messages is no longer limited by time for studio recording or budget for a voice actor.
Connecting and configuring EasyBusy integration
Integrating UniTalk IP-telephony with EasyBusy CRM is the ideal solution for entrepreneurs who want full visibility into every sales stage. Call
How to Effectively Use Call Information for Business Growth
In sales departments working with cold calls, an agent can make up to 150 calls daily. Each such call is not just a one-time communication but a
Instructions for setting up the Unitalk Mobile App on Android: Your Office in Your Pocket
IP Telephony That Travels With You The demands of modern business are not limited to office walls. To ensure the stability of your communication and
Instructions for Setting Up the Unitalk Mobile App on iOS
The UniTalk Mobile App transforms your iPhone into a fully functional workspace for operators and managers. It allows you to stay connected with your
Possibilities of integrating UniTalk with LP-CRM
LP-CRM – it is an application software for customer relationship management business. The system allows you to receive and process orders, monitor
Autodialer by Voice Robot
A voice robot is a multifunctional tool that recognizes human speech, conducts a dialog, and, depending on the caller's response, performs a certain
Voice robots history
On the "Voice robots history" page, you can review the results of voice robot operations with convenient filters by date and certain parameters of
Condition profiles
Condition profiles are sets of conditions that can be saved in advance and referenced in the transition conditions of the voicebot tree. They can be
Storing call recordings on external servers
The configuration for integration with external storage can be created only if the corresponding service is available in the project tariff. This
Instructions for connecting and configuring UniTalk integration with G-PLUS CRM
Go to the G-PLUS CRM integration page in the UniTalk Personal Area and click “Connect”. The token is indicated in the G-Plus CRM Personal Area on the
